Marc Banks
Papamoa,BOP
Summary
Highly motivated and professional individual with excellent interpersonal skills. Focused on building sustainable relationships and facilitating change management. Strategic approach to leadership and strong desire to succeed drives coaching others to perform at their best. Proven sales and marketing skills, as well as deep understanding of risk and credit, bring valuable expertise to any organization. Extensive network of business relationships in banking, government, and the Wellington business community. Demonstrated adaptability and consistently overachieved in various industry sectors by researching, developing, and implementing successful sales strategies. Seasoned leader who effectively managed sales teams and consistently delivered excellent service and results to both internal and external customers. Problem-solving abilities, effective communication skills, and ability to develop and leverage relationships make a valuable asset for any organization.
Overview
47
47
years of professional experience
Work History
Director, Public Sector Relationships, Commercial Corporate Institutional & Government
Westpac NZ Limited
04.2008 - Current
- Member of the team charged with retaining the All of Govt banking contract with the Crown in 2015 and again in 2023
- To develop new business with Government (sector includes Government Departments, Crown Entities and Crown agencies) including Social Bonds & Social Housing initiatives
- Direct portfolio management of a select group of key client clients including Ministry’s of Social Welfare, Inland Revenue, NZTA, Education, Health, Economic Development and The Treasury
- Sales, Marketing and Training Activities
- Major Account Relationship Management at Senior Management level ie Minister, C.E.O, DCE
- Increase exposure of Westpac NZ and Westpac Government Business in the Wellington marketplace
- Solution based sales into Government utilising various specialists focusing on process improvement and Innovation
- Developed Crown Leasing solution
- Developed Third Party Relationships
- Management, Coaching & Mentoring of Staff
- Growth in sales performance and bottom-line profit, combined with overhead reductions
- Won DHB Tender and project managed award winning MSD Payment Card under budget and on time
- Developed High Level Client Relationship (Minister, CEO and Deputy Secretary & CIO)
- Improved the underperforming NPS results, subsequently lifting them from -22% to +38% and then + 60
- Participation in various Government Advisory Boards
- Privacy Office – Credit Reporting Reform
- MED – Business Procurement Reform
- Accomplishments include being awarded Legend status four times in 7 years
- “Delighted” clients gave impressive feedback to Senior Management – verbally & by letter including PM John Key, Internal Affairs, MSD, MOE and Smartpayroll
NZ Southern Regional Manager
BAYCORP NZ Limited
08.1997 - 04.2008
- Company Overview: Veda Advantage formerly BaycorpAdvantage is Australasia’s leading business intelligence and credit solutions company
- Group services can be viewed at: http://www.vedaadvantage.com and http://www.baycorp.co.nz
- Direct Management of Group activities in the NZ market outside Auckland, and in particular, our major clients, including Government and Banking
- Cost Control
- Sales, Marketing and Training Activities
- Major Account Relationship Management at Senior Management level ie C.E.O
- Veda Advantage formerly BaycorpAdvantage is Australasia’s leading business intelligence and credit solutions company
- Group services can be viewed at: http://www.vedaadvantage.com and http://www.baycorp.co.nz
- Substantial growth in sales performance and bottom-line profit, combined with overhead reductions
- Focus on High Level Selling/ Client Relationship selling techniques
- This included the obtaining and retaining of approx 40% of our current sales targets including the likes of ANZ National Bank, BNZ, LTNZ, ACC
- Building & managing a “team” of professional individuals who are enjoying their work and are performing to a constant high level
- In 2006 my team exceeded sales budgets in all services/products and were recognised internally and externally as being leaders in their fields
- Involvement in the development of a online/ contact centre sales channel to cater for our smaller clients/prospects
- Involvement in the formalisation of a Sales & Marketing strategy to create a higher awareness of our services available in a Client Lifecycle
- Substantial sales of our IT based solutions into the financial services market
- I was personally requested to join an internal Steering Committee for National Bank re their LA3 & Bizcat projects
- In 2006 I personally achieved the largest Purchase Debt Sale as well as the largest Decisioning Solution sale for Veda Advantage
- My branches have constantly achieved a high customer satisfaction mark in Client Surveys undertaken over the last 6 years
- I was requested by management to take ownership of an underperforming contract (was scoring 40 out of 100) and then successfully re-won the business for a further 6 years
SALES & MARKETING MANAGER – NEW ZEALAND
LEIGH-MARDON
02.1995 - 08.1997
- Company Overview: Leigh-Mardon was part of the Amcor Group, the 10th largest company in Australia, and was then sold to American Banknote, the world’s largest private security printer
- Leigh-Mardon offers a range of services to the Banking and Business Community including security printing, cheque printing, plastic cards, lottery tickets and manufacturing of eftpos terminals
- Sales and Sales Support team management
- Production forward planning and day to day trouble-shooting
- ISO9000 planning and implementation
- Preparation of both Sales and Marketing, and Business plans
- Department Cost Control
- Preparation of large tender proposals
- Involvement in the continual development of products as well as proposed innovations to the market
- Leigh-Mardon was part of the Amcor Group, the 10th largest company in Australia, and was then sold to American Banknote, the world’s largest private security printer
- Leigh-Mardon offers a range of services to the Banking and Business Community including security printing, cheque printing, plastic cards, lottery tickets and manufacturing of eftpos terminals
- Increased market share of core business from 4% to 30% within 18 months
- Forced a further contract to go to tender, which had had a 2 year right of renewal with existing supplier
- Success of this contract gave an increased share to 50%
- Increased other general printing business by 100% in 6 months
- Successfully implemented the integration of the business of a competitor that was bought out, at the same time as building a new plant
SENIOR FINANCE & INSURANCE CONSULTANT
MEDICAL ASSURANCE SOCIETY
05.1990 - 02.1995
- Marketing of the following products and services to new and existing members: Business Loans, Life Insurance, Fire and General Insurance, Mortgages, Retirement Funding, Investments and Financial Planning
- Financial analysis of members and their businesses
- Investment analysis and planning
- Lending experience in large or small loans
- Implementing and co-ordination of sales campaigns and Sales Training
- Technical support and assistance to other branch staff
- Stand-in for Branch Manager in his absence
- For the period 1/10/91 to 31/9/92 I was consistently in the top 3 performing consultants in NZ out of 20
- Promoted to management in only 2½ years
- Created more structured sales planning and sales material for branch
- Produced 85% of Wellington Branch business to 31/3/94
GENERAL SALES MANAGER
ANDREW SMITH TOYOTA
09.1988 - 04.1990
TOYOTA SALES MANAGER
CABLE PRICE CORPORATION
09.1983 - 08.1988
NEW VEHICLE SALESMAN
BARRY JACKSON
09.1982 - 09.1983
ESTATES OFFICER
PUBLIC TRUST OFFICE
01.1978 - 09.1982
Education
HUTT VALLEY HIGH SCHOOL - School Certificate, Sixth Form Certificate, University Entrance
HUTT VALLEY HIGH SCHOOL
01.1976
Skills
- Problem Solving
- Relationship Management
- Customer Service
- Relationship building
- Team collaboration
- Client relations
- Financial management
- Sales management
- Business development
- Business planning
- Strategies and goals
- Government relations
- Stakeholder engagement
Personal Information
- Criminal Offences: None
- Marital Status: Married
Hobbies and Interests
- Rugby
- Reading
- Property investment
- Antiques & collectables
- Classic Cars
Timeline
Director, Public Sector Relationships, Commercial Corporate Institutional & Government
Westpac NZ Limited
04.2008 - Current
NZ Southern Regional Manager
BAYCORP NZ Limited
08.1997 - 04.2008
SALES & MARKETING MANAGER – NEW ZEALAND
LEIGH-MARDON
02.1995 - 08.1997
SENIOR FINANCE & INSURANCE CONSULTANT
MEDICAL ASSURANCE SOCIETY
05.1990 - 02.1995
GENERAL SALES MANAGER
ANDREW SMITH TOYOTA
09.1988 - 04.1990
TOYOTA SALES MANAGER
CABLE PRICE CORPORATION
09.1983 - 08.1988
NEW VEHICLE SALESMAN
BARRY JACKSON
09.1982 - 09.1983
ESTATES OFFICER
PUBLIC TRUST OFFICE
01.1978 - 09.1982
HUTT VALLEY HIGH SCHOOL - School Certificate, Sixth Form Certificate, University Entrance
HUTT VALLEY HIGH SCHOOL
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