Marc Doran
Frimley,Hastings
Summary
Pragmatic Business Operations Manager delivering a background in promoting the development and implementation of strategic plans for service excellence. Motivated leader known for leading talented teams that build lucrative customer relationships through process improvements. Ready for a new position that involves strategizing future goals for an established company.
Overview
14
14
years of professional experience
Work History
Head of Business Operations
Tribe Technology
, Hastings
08.2017 - 05.2024
- Developed relationships with external vendors to support the needs of the organization.
- Created reports on key performance indicators to track progress towards organizational goals.
- Identified opportunities for process improvements through data analysis and research methods.
- Coordinated resources across multiple departments to ensure successful project completion.
- Performed root cause analysis on operational issues in order to develop corrective actions.
- Oversaw the development of short-term and long-term plans for achieving organizational goals.
- Reviewed contracts for services or products provided by external vendors or suppliers.
- Ensured compliance with applicable laws and regulations related to business operations.
- Worked collaboratively with other departments to coordinate activities that impacted operations.
Company Accountant
Tribe Technology (Codeblue)
, Hastings
09.2012 - 08.2017
- Coordinated the preparation of tax returns with external accountants.
- Reviewed and monitored the company's budget performance against actual results.
- Identified areas where operational costs could be reduced while maintaining quality standards.
- Developed periodic reports for management regarding budgeting activities.
- Participated in annual audit process by providing necessary support documentation.
- Reconciled accounts and prepared journal entries as needed.
- Performed month-end close process including review of journal entries for accuracy.
- Ensured accuracy of invoices, payments, general ledger postings, accounts payable and receivable.
- Maintained accurate records of all transactions in accordance with accepted accounting practices.
- Prepared monthly balance sheets, income statements and other financial statements according to established schedules and deadlines.
Occupational Health Administrator
Catalyst Risk Management
, Hastings
09.2010 - 08.2012
- Prepared presentations using Microsoft Office Suite applications.
- Responded promptly to customer complaints in a professional manner.
- Ensured that all paperwork was completed accurately before submission deadlines.
- Supported departmental activities by providing clerical assistance.
- Provided general administrative support to staff members.
- Answered incoming calls and responded to customer inquiries.
- Coordinated meetings, conferences, travel arrangements.
- Developed spreadsheets to track project progress, budgets and other related data.
- Performed data entry tasks into computer databases from paper documents.
Education
Post Graduate Diploma in Professional Accountancy - Accounting And Finance
Eastern Institute of Technology
Hawke's Bay, NZ04-2013
Bachelor of Commerce - Economics And Commercial Law
Rhodes University
South Africa02-1994
Skills
- Business Planning
- Data Analytics
- Budgeting and forecasting
- Risk Mitigation
- Process Improvement
- Regulatory Compliance
- Strong interpersonal communication
- Financial Management
- Microsoft Office proficient
- Cost Reduction & Containment
Timeline
Head of Business Operations
Tribe Technology
08.2017 - 05.2024
Company Accountant
Tribe Technology (Codeblue)
09.2012 - 08.2017
Occupational Health Administrator
Catalyst Risk Management
09.2010 - 08.2012
Post Graduate Diploma in Professional Accountancy - Accounting And Finance
Eastern Institute of Technology
Bachelor of Commerce - Economics And Commercial Law
Rhodes University
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