Marc Monahan
Brisbane,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Despatch Supervisor
CH2
Brisbane, Qld
01.2017 - Current
- Supervised the training of new hires in dispatching protocols and processes.
- Ensured that daily dispatch operations ran smoothly.
- Responded quickly to emergency situations involving dispatched vehicles or personnel.
- Established strong working relationships with external vendors to facilitate efficient delivery operations.
- Loading of all sized trucks, from semi-trailers to vans, on a daily basis.
- Liaised with customers to provide logistics for drivers and coordinate delivery times.
- Matched bills of lading and reconciled quantities to verify items shipped.
- Shipping and loading dry ice products.
- Scheduled loads according to priority and available equipment.
- Managed daily delivery and work schedules to maximize coverage.
- Monitored daily dispatch schedules and acted accordingly to any changes.
- Worked closely with 3PL providers to ensure efficient delivery process.
Despatch Supervisor
Coca cola Australia
RICHLANDS, Qld
08.2006 - 03.2017
- Tracked and reported on dispatcher performance metrics.
- Scheduled, assigned, and monitored the work of dispatchers.
- Supervised the training of new hires in dispatching protocols and processes.
- Participated in regular meetings with other supervisors or managers to discuss current challenges or opportunities within the department .
- Coordinated with other departments to ensure smooth inter-departmental communication.
- Ensured that daily dispatch operations ran smoothly and efficiently.
- Developed and implemented policies and procedures to improve operational efficiency.
- Collaborated with management to determine staffing needs for optimal coverage levels.
- Provided feedback on individual performance reviews for each dispatcher under their supervision .
- Established strong working relationships with external vendors to facilitate efficient delivery operations.
- Monitored attendance and productivity for employees by maintaining accurate and updated records.
- Matched bills of lading and reconciled quantities to verify items shipped.
- Worked closely with transportation supervisor to dispatch and assign loads.
- Scheduled loads according to priority and available equipment.
- Monitored changes in delivery schedule and communicated changes to customers.
- Maintained current knowledge of personnel in field and completed deliveries or delays.
- Dispatched drivers to meet daily delivery needs for company customers.
- Mentored junior team members and managed employee relationships.
Skills
- Schedule checking and oversight
- Logistics Management
- Positive communication skills
- Dispatcher monitoring
- Loading and unloading all vehicle types From vans to semi trailers
- Hold valid high risk work licence
- Extensive exsperience driving all types of counter balance forklifts
- Full clean open drivers licence
References
References available upon request.
Timeline
Despatch Supervisor
CH2
01.2017 - Current
Despatch Supervisor
Coca cola Australia
08.2006 - 03.2017
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