Summary
Overview
Work History
Education
Skills
Timeline
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Marcelle williams

Pahiatua

Summary

Dynamic and detail-oriented professional with a strong background in customer service and cleanliness, honed at Opotiki New World. Proven ability to maintain high hygiene standards and enhance product displays. Skilled in stock rotation and effective communication, ensuring customer satisfaction and operational efficiency. Committed to delivering exceptional service and quality.

Overview

8
8
years of professional experience

Work History

Grocery Team Member

Opotiki New World
02.2023 - 12.2024
  • Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
  • Provided exceptional customer service, answering questions and helping customers locate items.
  • Retrieved items for customers and verified prices.
  • Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
  • Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.
  • Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
  • Maintained food safety standards by properly storing perishable items and monitoring expiration dates.
  • Pleasantly greeted customers and provided prompt and courteous service.

Mushroom Harvester

Parkvale Mushrooms
04.2017 - 02.2022
  • Reduced damage to harvested mushrooms by carefully selecting and handling them during the harvesting process.
  • Demonstrated adaptability by quickly learning new techniques as required for specific species or growth conditions.
  • Maintained strict adherence to hygiene standards during harvests, preventing contamination issues that could affect product quality or consumer health.
  • Enhanced mushroom harvest yields by implementing efficient picking techniques and maintaining optimal growing conditions.
  • Improved overall harvest quality through meticulous inspection and sorting of mushrooms according to size, color, and shape.

Motel Cleaner

The Claremount Motel & Apartments
08.2017 - 10.2018
  • Demonstrated attention to detail through meticulous dusting of surfaces, vacuuming floors, and polishing fixtures within rooms and common areas.
  • Provided exceptional customer service when interacting directly with guests during room cleaning or responding to special requests.
  • Enhanced motel cleanliness by thoroughly cleaning guest rooms, bathrooms, and common areas.
  • Assisted in training new team members on proper cleaning techniques, ensuring consistency in service quality across the motel.
  • Ensured guest satisfaction by replenishing toiletries and linens in a timely manner.
  • Reduced guest complaints by promptly addressing housekeeping concerns and maintaining a high standard of cleanliness.

Education

High School Diploma -

Kuranui College
Greytown, NZ

Baby& Child Care Certificate, Marketing And Retail

Amatiatia Training & Education Centre
Masterton, NZ
01-1992

High School Diploma -

NZ Correspondence School
New Zealand
01-1990

Skills

  • Cleanliness and hygiene
  • Customer service
  • Excellent communication
  • Stock rotation
  • Cleanliness and sanitation
  • Shelf stocking
  • Maintaining displays
  • Product rotation

Timeline

Grocery Team Member

Opotiki New World
02.2023 - 12.2024

Motel Cleaner

The Claremount Motel & Apartments
08.2017 - 10.2018

Mushroom Harvester

Parkvale Mushrooms
04.2017 - 02.2022

High School Diploma -

Kuranui College

Baby& Child Care Certificate, Marketing And Retail

Amatiatia Training & Education Centre

High School Diploma -

NZ Correspondence School

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Marcelle williams