MARCIA PEREIRA
Napier City
Summary
Friendly and organised professional with strong experience in administration, customer service, and financial support. Skilled in reception duties, invoicing, and database management. Recently relocated to New Zealand and seeking a part-time role that allows me to contribute to the community with empathy, efficiency, and reliability.
Overview
25
25
years of professional experience
Work History
Customer Service and Administration
Banco Do Brasil
05.2000 - 06.2025
- Delivered front-desk and client service, supporting clients daily with professionalism and confidentiality.
- Organised schedules, processed documentation, and supported team leaders with administrative tasks.
- Supported operational routines, client documentation, and financial reporting.
- Oversaw data and financial analysis for public sector clients.
Education
MBA - Digital Business Management
University of São Paulo/Esalq
Brazil06-2023
Post-Graduate Certificate - Data Science
Centro Universitário IESB
Brazil06-2020
MBA - Financial Management
Federal University of Rio Grande Do Sul
Brazil12-2007
Bachelor of Administration - Business Administration
Federal University of Rio Grande Do Sul
Brazil07-2001
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Flexible and adaptable
- Problem-solving
- Multitasking Abilities
- Advanced Excel & MS Office Suite
Timeline
Customer Service and Administration
Banco Do Brasil
05.2000 - 06.2025
MBA - Digital Business Management
University of São Paulo/Esalq
Post-Graduate Certificate - Data Science
Centro Universitário IESB
MBA - Financial Management
Federal University of Rio Grande Do Sul
Bachelor of Administration - Business Administration
Federal University of Rio Grande Do Sul