Marco De Wet

• Utilized collision repair hammers, welders and grinders to address bodywork needs.
• Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
• Inspected vehicles to identify and document repair needs.
• Maintained a safe working environment by adhering to safety protocols and ensuring proper use of equipment.
• Reassembled and replaced parts to complete body repairs.
• Replaced and repaired vehicle parts according to work order instructions.
• Inspected new parts and areas of repair to verify correctness and quality.
• Tested and adjusted newly repaired vehicles to verify proper function.
• Optimized workshop efficiency by keeping tools organized, maintaining clean workspaces, and promptly addressing equipment issues when necessary.
• Consistently met deadlines on repair jobs without compromising quality standards or cutting corners.
• Followed standard operating procedures to achieve consistent quality of work.
• Reduced waste generation by recycling materials where possible and following environmentally friendly disposal procedures.
• Facilitated smoother operations by maintaining clean and safe work environment.
• Maintained up-to-date knowledge of industry standards and techniques through continuous learning.
• Optimized workshop space usage, effectively organizing tools and equipment.
• Filled, sanded and smoothed surfaces to prepare for painting.
• Used welding and cutting tools to repair metal body parts.
• Installed interior and exterior trim, including moldings and emblems.
• Applied primers, sealers and other materials prior to painting.
• Replaced glass, headlights and other lighting and electrical components.
• Performed structural and non-structural repairs on variety of vehicle models.

September 2016 started at Mascor Volkswagen Vryheid as a sales manager (new vehicles and MasterCars) and trade in evaluator. Was appointed as Dealer Principal from 2019 till January 2022.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
• Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
• Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
• Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
• Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
• Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
• Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
• Expanded market share by identifying and penetrating untapped markets.
• Built relationships with customers and community to establish long-term business growth.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.

• Maintained a safe working environment by adhering to safety protocols and ensuring proper use of equipment.
• Improved overall customer satisfaction by providing high-quality auto body repairs and exceptional service.
• Followed standard operating procedures to achieve consistent quality of work.
• Consistently met deadlines on repair jobs without compromising quality standards or cutting corners.
• Inspected vehicles to identify and document repair needs.

Meet all sales and training targets set by Sales Manager and Dealer Principal.