Marcus Evan Tana-Silva
Chatswood
Summary
I am a dedicated and reliable individual seeking a position to enhance skills and experience in a dynamic environment. Known for dependability and with a strong work ethic, consistently delivering high-quality results. Eager to contribute to team success while adapting quickly to new challenges and ensuring customer needs are met with efficiency and care. With my 4 years of customer service experience, I'm committed to fostering positive relationships and enhancing overall service delivery.
Overview
7
7
years of professional experience
Work History
Multiple Floor Jobs
New World, Morrinsville
02.2021 - 11.2024
- Worked across several departments, including chilled, deli, grocery, and seafood. All these positions entailed interacting with customers in some way, more often than not face to face
- Started as a chilled worker, moved into the deli, then grocery as a shelf filler, and spent most of a year in the seafood department. This seafood position was where my experience in customer service was reinforced as it was my job to serve customers over the counter and engage with them in small talk and better their experience in the store
- Gained significant customer service experience, becoming comfortable with handling customer needs and adapting to different roles within the supermarket, like being a shelf packer where quite often I'd lead customers to where they needed to be, providing help as a friendly face.
Takeaway Assistant
Pj’s Burger Bar
04.2019 - 12.2020
- Assisted in cooking burgers and serving customers at the counter.
Car Valet
Summit Motors, Te Aroha
02.2018 - 08.2018
- Worked as a casual valet, taking up shifts after school and during the holidays.
- Gained hands-on experience in cleaning and maintaining cars, working as part of a team.
Education
High School Diploma -
Te Aroha College
01.2019
Skills
- Multi-tasker
- Customer service centered
- Responsible and reliable
- Hardworking with a strong work ethic
- Excellent communicator
- Friendly, positive attitude
- Problem-solving
- Flexible and adaptable
Timeline
Multiple Floor Jobs
New World, Morrinsville
02.2021 - 11.2024
Takeaway Assistant
Pj’s Burger Bar
04.2019 - 12.2020
Car Valet
Summit Motors, Te Aroha
02.2018 - 08.2018
High School Diploma -
Te Aroha College
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