MARESA MAE
Summary
Dedicated and hardworking professional with a diverse background in hospitality, customer service, retail, and care work. Recognized for excellent communication, strong leadership, and the ability to adapt quickly in fast-paced environments. Passionate about providing high-quality support, whether it's behind the bar, at the front desk, or supporting individuals in end-of-life care. Always brings warmth, a can-do attitude, and strong organisational skills to every role.
Overview
8
8
years of professional experience
Work History
End-of-Life Caregiver
Private Agency
01.2023 - 01.2024
- - Provided compassionate end-of-life care in a home-based setting, supporting clients with dignity and respect.
- - Assisted with personal care, meal preparation, medication reminders, and emotional support.
- - Collaborated closely with families and healthcare providers to ensure comfort and quality of life.
- - Managed schedules, documentation, and client updates independently with professionalism and empathy.
Bartender / Front of House
But First Dessert
09.2022 - 05.2023
- - Served high volumes of customers during events and peak hours.
- - Carried out bar service and prepared alcoholic beverages responsibly.
- - Performed opening and closing duties including cash handling and stock takes.
- - Provided warm and attentive service in a busy, upbeat environment.
Barista / Front of House
Daily Dose
12.2020 - 08.2021
- - Created a wide variety of hot and cold beverages to customer specifications.
- - Maintained a clean and inviting café environment.
- - Delivered friendly service, even during peak times.
- - Assisted in preparing cocktails and alcoholic drinks when required.
Retail Sales Assistant / Supervisor
All Bliss
05.2018 - 05.2019
- - Supervised store operations and supported staff development.
- - Provided personalised customer service in-store and over the phone.
- - Maintained visual merchandising and inventory organisation.
- - Resolved customer issues with professionalism and care.
Sales Assistant
Briscoes
01.2017 - 06.2017
- - Maintained high visual standards across the store.
- - Assisted with promotional sales and product knowledge.
- - Handled new stock, unpacking, and pricing.
- - Managed cash handling and daily tills.
Front of House / Waitress
Kiss and Bake
02.2016 - 11.2016
- - Greeted and served customers in a friendly and timely manner.
- - Assisted with food prep and table setup.
- - Maintained clean dining areas and supported kitchen staff.
- - Delivered an exceptional dining experience through strong customer care.
Education
NCEA Level 1 & 2 - Business Studies
Capital Training
Skills
- - Excellent verbal and written communication
- - Strong leadership and teamwork
- - Hospitality and bar experience
- - Customer-focused and friendly
- - Time management and organisation
- - Confident with Microsoft Word, Excel, and PowerPoint
Timeline
End-of-Life Caregiver
Private Agency
01.2023 - 01.2024
Bartender / Front of House
But First Dessert
09.2022 - 05.2023
Barista / Front of House
Daily Dose
12.2020 - 08.2021
Retail Sales Assistant / Supervisor
All Bliss
05.2018 - 05.2019
Sales Assistant
Briscoes
01.2017 - 06.2017
Front of House / Waitress
Kiss and Bake
02.2016 - 11.2016
NCEA Level 1 & 2 - Business Studies
Capital Training
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