Margaret Bruce
Te Puke,BOP
Summary
Seasoned Territory Manager and exceptional sales professional. Decisive team leader and business manager with excellent attention to detail and persuasive communication style. Offering 20+ years of experience in sales. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure Customer Service position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure Customer Services position. Ready to help team achieve company goals.
Overview
18
18
years of professional experience
Work History
Territory Manager
Bluebird Foods Limited
04.2019 - Current
- Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Negotiated contracts skillfully, securing long-term agreements with clients that contributed significantly to revenue growth.
- Communicated product quality and market comparisons by creating sales presentations.
- Spearheaded successful sales strategies for existing and new products across specified territory.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Built relationships with customers and community to establish long-term business growth.
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
- Championed new product adoption by effectively communicating its unique selling points and benefits to clients, resulting in accelerated sales growth.
- Implemented systems and procedures to increase sales.
- Prepared sales presentations for clients showing success and credibility of products.
- Provided insightful feedback on market trends and competitor activities that informed strategic planning decisions at an organizational level.
Territory Manager
Delmaine Fine Foods
11.2017 - 03.2019
- Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Developed and monitored sales representative goals and performance to drive territory goals.
- Organized promotional events and interacted with community to increase sales volume.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Sales Representative
Tokyo Foods Limited
10.2011 - 11.2017
- Prioritized helping customers over completing other routine tasks in store.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Collaborated with cross-functional teams to identify and address customer needs.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Skilled at working independently and collaboratively in a team environment.
Sales Representative
Eastern Dragon Ltd
04.2006 - 09.2011
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Developed strong communication and organizational skills through working on group projects.
- Strengthened communication skills through regular interactions with others.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Skills
- Issue Resolution
- Change Management
- Product and Service Promotion
- Account Servicing
- Team Collaboration and Leadership
- Brand-building strategies
- Sales expertise
- Analytical problem solver
- Relationship Building
- Customer Complaint Resolution
- Territory Management
- Multitasking and Organization
- Brand Promotion
- Customer Relationship Management
- Goals and performance
- Customer Service
Timeline
Territory Manager
Bluebird Foods Limited
04.2019 - Current
Territory Manager
Delmaine Fine Foods
11.2017 - 03.2019
Sales Representative
Tokyo Foods Limited
10.2011 - 11.2017
Sales Representative
Eastern Dragon Ltd
04.2006 - 09.2011
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