Margaret Pedebone
Eynesbury
Summary
I am a compassionate public service professional with over 21 years of experience in case management, employment support, end-to-end recruitment, managing community-focused projects, and delivering quality client services. Skilled in multiple stakeholder engagement, streamlining processes and process improvement, I have a proven track record of supporting diverse populations and driving transformational change. I am passionate about making a positive impact through strategic thinking, creativity, and collaboration.
Overview
21
21
years of professional experience
Work History
Senior Project Officer
Auckland Council
09.2022 - 02.2024
- Oversaw the strategic alignment and implementation of Auckland Council’s Diversity and Inclusion, Ara Moana for Pasifika, and MAHI for Māori strategies.
- Collaborated with cross-functional teams and community stakeholders to design and deliver culturally sensitive services that reflect the diverse needs of the Auckland population.
- Conducted needs assessments and feedback sessions to enhance program effectiveness and staff development initiatives, ensuring that employees felt valued and equipped to serve their communities effectively.
- Developed training materials and facilitated workshops to promote awareness of cultural competency, diversity, and inclusion best practices among staff.
- Monitored progress through key performance indicators (KPIs) to assess the impact of initiatives and reported findings to senior management, enabling data-driven decision-making.
Senior Talent Acquisition Partner
Auckland Council
08.2022 - 02.2024
- Led end-to-end recruitment efforts across Auckland Council, ensuring a diverse talent pipeline for key departments, including contact centre, digital services, security, and hospitality.
- Developed and implemented innovative recruitment strategies that utilized various channels to attract top talent and reduce time-to-hire metrics.
- Partnered with business leaders to identify staffing needs and align recruitment efforts with organisational goals, fostering a collaborative hiring process.
- Facilitated candidate assessment processes, including screening, interviewing, and selection, while promoting best practices and a positive candidate experience.
- Actively engaged with community partnerships and initiatives to enhance diversity and inclusion efforts, particularly focusing on attracting Māori and Pasifika candidates and minority groups.
- Provided coaching and support to hiring managers on effective interviewing techniques and decision-making to ensure alignment with Auckland Council’s values and commitment to diversity.
Recruitment and Employment Specialist - Work Broker
The Ministry of Social Development
09.2012 - 04.2022
- Led employment teams and end to end recruitments, facilitated training, and collaborated with businesses to support workforce planning and post-placement assistance while utilising labour market intelligence.
Senior Intensive Case Manager
The Ministry of Social Development
08.2003 - 09.2012
- Developed and implemented personalised plans for at-risk clients, ensuring comprehensive support and goal achievement through tailored services.
Education
Bachelor's Degree - Social Services
Otago Polytechnic
01.2021
New Zealand Certificate - Employment Support, Health and Wellbeing, Community Facilitation
New Zealand Qualifications Authority
01.2012
New Zealand Certificate - Public Sector Service, Client/Customer Service
New Zealand Qualifications Authority
01.2006
Skills
- Leadership
- Teamwork
- Communication
- Decision Making
- Problem-Solving
- Technical Skills
- Project Management
- Stakeholder Engagement
- Strategy Implementation
- Process Improvement
Accomplishments
- Community Corrections Award, Recognizes exceptional work and innovative approaches in supporting offenders in the community and acknowledges the vital role played by probation and parole in the work of the Association., The Department of Corrections NZ, 2017
- Spirit of Service Award, Recognizes public servants who consistently provide a high standard of service that exemplifies the spirit of service and demonstrates an outstanding commitment to New Zealand., The Ministry of Social Development NZ, 2008
Languages
English
Samoan
Timeline
Senior Project Officer
Auckland Council
09.2022 - 02.2024
Senior Talent Acquisition Partner
Auckland Council
08.2022 - 02.2024
Recruitment and Employment Specialist - Work Broker
The Ministry of Social Development
09.2012 - 04.2022
Senior Intensive Case Manager
The Ministry of Social Development
08.2003 - 09.2012
New Zealand Certificate - Employment Support, Health and Wellbeing, Community Facilitation
New Zealand Qualifications Authority
New Zealand Certificate - Public Sector Service, Client/Customer Service
New Zealand Qualifications Authority
Bachelor's Degree - Social Services
Otago Polytechnic
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