Margaret Powell
Rosehill,Auckland
Summary
I am responsible, honest, reliable, self-motivated with excellent communication skills and able to relate well to people of all ages. I have excellent work ethics, showing consideration for my fellow peers, achieve targets and meet new challenges with the “CAN DO” attitude. I enjoy teamwork and working independently. My strengths and knowledge is to respect and use the skills that I have attained with in the Recruitment Industry and put them into practice in the Recruitment field. I am prepared to undertake further training to enhance my employment opportunities. Given an opportunity, I will demonstrate my enthusiasm and skills and work hard and fast for my future employer.
Overview
23
23
years of professional experience
Work History
Branch Manager
Dynamix Recruitment
Auckland, New Zealand
01.2017 - Current
- Lead a team of recruitment consultants to achieve and exceed targets
- Developed and implemented strategic plans to drive business growth and expand client and candidate talent base
- Cultivated and maintained strong relationships with key clients, resulting in increased business opportunities
- Implemented recruitment process improvements to enhance efficiency and effectiveness
- Provided training, coaching, and mentorship to team members to foster professional growth and development
- Conducted performance reviews and implemented performance improvement initiatives as needed.
Senior Consultant
Dynamix Recruitment
Auckland, New Zealand
01.2017 - Current
- Build and maintain strong relationships with industrial sector clients
- Understand client staffing requirements, business objectives, and culture to provide effective recruitment solutions
- Act as a trusted advisor to clients, offering insights on market trends, salary benchmarks, and talent availability
- Utilize various sourcing methods, including job boards, social media, networking, and referrals, to identify and attract top talent
- Conduct thorough candidate assessments, including interviews, skills testing, and reference checks, to evaluate qualifications and fit for client roles
- Manage the end-to-end recruitment process, from job requisition to candidate placement
- Identify and pursue new business opportunities within the industrial sector to expand client base and revenue streams
- Stay informed about industry trends, market conditions, and competitive landscape within the industrial sector
- Analyze recruitment data and metrics to identify opportunities for improvement and optimization.
Senior Consultant
Programmed Skilled Group
Gold Coast, Australia
01.2016 - 01.2017
- Build and maintain strong relationships with industrial sector clients
- Understand client staffing requirements, business objectives, and culture to provide effective recruitment solutions
- Act as a trusted advisor to clients, offering insights on market trends, salary benchmarks, and talent availability
- Utilize various sourcing methods, including job boards, social media, networking, and referrals, to identify and attract top talent
- Conduct thorough candidate assessments, including interviews, skills testing, and reference checks, to evaluate qualifications and fit for client roles
- Manage the end-to-end recruitment process, from job requisition to candidate placement
- Identify and pursue new business opportunities within the industrial sector to expand client base and revenue streams
- Stay informed about industry trends, market conditions, and competitive landscape within the industrial sector
- Analyze recruitment data and metrics to identify opportunities for improvement and optimization.
HR Recruitment
Sykes Enterprise - (Westpac Group)
Gold Coast, Australia
01.2013 - 01.2015
- Partner with hiring managers to understand staffing needs and develop recruitment strategies
- Source, screen, and interview candidates using various methods including job boards, social media, and networking
- Coordinate and conduct recruitment events, job fairs, and campus hiring initiatives
- Manage the end-to-end recruitment process, including job postings, applicant tracking, and offer negotiations
- Build and maintain relationships with external recruitment agencies and vendors
- Develop and implement diversity recruitment initiatives to attract a diverse pool of candidates
- Provide guidance and support to hiring managers on recruitment best practices and processes
- Collaborate with HR colleagues on workforce planning and talent management initiatives
- Stay updated on industry trends and best practices in recruitment and talent acquisition
- Ensure compliance with all legal and regulatory requirements related to recruitment processes.
Customer Service Representative - Inbound
Sykes Enterprise - (Westpac Group)
Gold Coast, Australia
01.2013 - 01.2015
- Handle inbound calls from customers regarding banking products, services, and inquiries
- Provide exceptional customer service by addressing customer concerns, resolving issues, and answering queries accurately and efficiently
- Follow established call scripts and procedures to ensure consistency and compliance with company standards
- Utilize customer relationship management (CRM) software to access customer information and update records as needed
- Identify and escalate complex issues or complaints to appropriate departments or supervisors for resolution
- Promote additional products or services to customers based on their needs and preferences
- Meet or exceed key performance indicators (KPIs) such as call quality, call handling time, and customer satisfaction ratings
- Adhere to all company policies, procedures, and regulatory guidelines
- Participate in ongoing training and development programs to enhance product knowledge and customer service skills
- Collaborate with team members and supervisors to maintain a positive and productive work environment.
HR Recruitment
Australian Aged Supplies Ltd
Gold Coast, Australia
01.2011 - 01.2013
- Partner with hiring managers to understand staffing needs and develop recruitment strategies
- Source, screen, and interview candidates using various methods including job boards, social media, and networking
- Coordinate and conduct recruitment events, job fairs, and campus hiring initiatives
- Manage the end-to-end recruitment process, including job postings, applicant tracking, and offer negotiations
- Build and maintain relationships with external recruitment agencies and vendors
- Develop and implement diversity recruitment initiatives to attract a diverse pool of candidates
- Provide guidance and support to hiring managers on recruitment best practices and processes
- Collaborate with HR colleagues on workforce planning and talent management initiatives
- Stay updated on industry trends and best practices in recruitment and talent acquisition
- Ensure compliance with all legal and regulatory requirements related to recruitment processes.
Appointment Setter
Australian Aged Supplies Ltd
Gold Coast, Australia
01.2011 - 01.2013
- Cold call potential clients within the aged care sector to schedule appointments for sales representatives
- Utilize provided scripts and guidelines to effectively communicate product offerings and benefits to prospects
- Maintain a high volume of outbound calls to generate leads and set up appointments with decision-makers
- Qualify leads by gathering relevant information and assessing their needs and purchasing potential
- Use CRM software to record and track leads, appointments, and follow-up activities
- Coordinate schedules and logistics to ensure efficient use of sales representatives' time
- Follow up with prospects to confirm appointments, provide additional information, and address any concerns
- Collaborate with the sales team to provide feedback and insights on prospecting efforts and appointment outcomes
- Stay informed about industry trends, competitor activities, and market developments to enhance appointment setting strategies
- Meet or exceed weekly and monthly targets for appointments scheduled and completed.
Team Leader - Recruitment Para Consultant
Tradeforce A division of the Skilled Group NZ Ltd
Auckland, New Zealand
01.2008 - 01.2011
- Candidate Care - Screening, Interviewing, Reference Checking, Placements, Contract Signing, Payroll Enquiries, Client Inductions
- Assisting Senior Consultants - Dealing with Client needs, employment placements in temporary roles, which can sometimes lead into temporary to permanent placements, time sheets reports for clients on excel spreadsheet
- Managing Para Consultants - ensuring daily targets are met, confirm forecasting for clients on their projects approaching in the near future, conducting inductions for various number of clients
- Weekly reports of Para Consultants productivity, working on improvements within our team.
Reception/ Administrator
Tradeforce A division of the Skilled Group NZ Ltd
Auckland, New Zealand
01.2008 - 01.2009
- Administrator - Filing of Candidate and Client timesheets, Entering new Candidates into system then filing Candidate Application forms, Dealing with suppliers i.e
- Cleaners, stationary suppliers etc, Working on Word and Excel, Data Input
- Reception - Greeting Clients and Candidates, answering incoming calls and transferring to appropriate person, issuing of PPE gear to Candidates, general cleaning of reception area.
Reception/ Administrator/ Recruitment Para Consultant
Ready Workforce
Auckland, New Zealand
01.2007 - 01.2007
- Reception - Greeting Clients and Candidates, answering incoming calls and transferring to appropriate person, issuing of PPE gear to Candidates, general cleaning of reception area
- Administrator - Filing of Candidate and Client timesheets, Entering new Candidates into system then filing Candidate Application forms, Dealing with suppliers i.e
- Cleaners, stationary suppliers etc, Working on Word and Excel, Data Input
- Assisting Consultants with Interviews, Reference checks, and placements.
Reception/ Administrator/ Applicator
SunBuild Contracting Ltd
Auckland, New Zealand
01.2006 - 01.2007
- Answering incoming calls, placing orders with suppliers, accounts payable and receivable, invoicing using MYOB
- Submitting quotations for potential Building contracts
- General Applicator - applying product to panel jointing, floor joints, grouting, working with the crew onsite.
2IC Retail Assistant
Modern Bags - Dresssmart
Auckland, New Zealand
01.2005 - 01.2006
- Customer Service - Welcoming customers, achieving sale targets, cash handling, assisting customers with warranties, product knowledge etc
- Stock control - Monthly stock takes, replenishing stock, merchandising.
Reception/ Administrator/ Recruitment Para Consultant
Adecco Personnel
Auckland, New Zealand
01.2004 - 01.2005
- Reception - Greeting Clients and Candidates, answering incoming calls and transferring to appropriate person, issuing of PPE gear to Candidates, general cleaning of reception area
- Administrator - Filing of Candidate and Client timesheets, Entering new Candidates into system then filing Candidate Application forms, Dealing with suppliers i.e
- Cleaners, stationary suppliers etc, Working on Word and Excel, Data Input
- Assisting Consultants with Interviews, Reference checks, and placements.
Legal Support Services
Russell McVeagh
Auckland, New Zealand
01.2002 - 01.2004
- Administrating services to lawyers - Typing of Deeds and Wills for clients, filing client contracts, Wills and Deeds with Recall sending off site and retrieving for upcoming court cases, Use of Excel and Word Doc
- Delivering files to High courts and District Courts around Auckland
- Daily Banking from $100,000.00 - $1,000,000.00 + worth of cheques as settlements between parties
- Preparing Documents for proposals - photocopying, bidding and quality checking
- Daily Mailing incoming and outgoing.
Skills
- Time Management and Organisational Skills
- Ability to work as part of a team and individually
- Hard working, reliable, and conscientious
- Self-motivated, accurate and ability to meet deadlines
- Very good communication and interpersonal skills
- Team Leadership and Management
- Business Development and Client Relationship Management
- Strategic Planning and Goal Setting
- Recruitment Process Optimization
- Training and Development
- Performance Management
- Branch Operations Management
- Customer Service
- Customer Relationships
- Excellent time management skills
- Excellent work ethic
- Coaching and Mentoring
- Team Supervision
- Relationship building and management
- Client Relationship Management
- Employee Development
- Operations Management
- Team Player
- Staff Training
- Process Improvement
- Business Development
Timeline
Branch Manager
Dynamix Recruitment
01.2017 - Current
Senior Consultant
Dynamix Recruitment
01.2017 - Current
Senior Consultant
Programmed Skilled Group
01.2016 - 01.2017
HR Recruitment
Sykes Enterprise - (Westpac Group)
01.2013 - 01.2015
Customer Service Representative - Inbound
Sykes Enterprise - (Westpac Group)
01.2013 - 01.2015
HR Recruitment
Australian Aged Supplies Ltd
01.2011 - 01.2013
Appointment Setter
Australian Aged Supplies Ltd
01.2011 - 01.2013
Team Leader - Recruitment Para Consultant
Tradeforce A division of the Skilled Group NZ Ltd
01.2008 - 01.2011
Reception/ Administrator
Tradeforce A division of the Skilled Group NZ Ltd
01.2008 - 01.2009
Reception/ Administrator/ Recruitment Para Consultant
Ready Workforce
01.2007 - 01.2007
Reception/ Administrator/ Applicator
SunBuild Contracting Ltd
01.2006 - 01.2007
2IC Retail Assistant
Modern Bags - Dresssmart
01.2005 - 01.2006
Reception/ Administrator/ Recruitment Para Consultant
Adecco Personnel
01.2004 - 01.2005
Legal Support Services
Russell McVeagh
01.2002 - 01.2004