Margaret Powell
Rosehill,Auckland
Summary
I am responsible, honest, reliable, self-motivated with excellent communication skills and able to relate well to people of all ages. I have excellent work ethics, showing consideration for my fellow peers, achieve targets and meet new challenges with the “CAN DO” attitude. I enjoy teamwork and working independently. My strengths and knowledge is to respect and use the skills that I have attained with in the Recruitment Industry and put them into practice in the Recruitment field. I am prepared to undertake further training to enhance my employment opportunities. Given an opportunity, I will demonstrate my enthusiasm and skills and work hard and fast for my future employer.
Overview
23
23
years of professional experience
Work History
Branch Manager
Dynamix Recruitment
01.2017 - Current
- Lead a team of recruitment consultants to achieve and exceed targets
- Developed and implemented strategic plans to drive business growth and expand client and candidate talent base
- Cultivated and maintained strong relationships with key clients, resulting in increased business opportunities
- Implemented recruitment process improvements to enhance efficiency and effectiveness
- Provided training, coaching, and mentorship to team members to foster professional growth and development
- Conducted performance reviews and implemented performance improvement initiatives as needed.
Senior Consultant
Dynamix Recruitment
01.2017 - Current
- Build and maintain strong relationships with industrial sector clients
- Understand client staffing requirements, business objectives, and culture to provide effective recruitment solutions
- Act as a trusted advisor to clients, offering insights on market trends, salary benchmarks, and talent availability
- Utilize various sourcing methods, including job boards, social media, networking, and referrals, to identify and attract top talent
- Conduct thorough candidate assessments, including interviews, skills testing, and reference checks, to evaluate qualifications and fit for client roles
- Manage the end-to-end recruitment process, from job requisition to candidate placement
- Identify and pursue new business opportunities within the industrial sector to expand client base and revenue streams
- Stay informed about industry trends, market conditions, and competitive landscape within the industrial sector
- Analyze recruitment data and metrics to identify opportunities for improvement and optimization.
Senior Consultant
Programmed Skilled Group
01.2016 - 01.2017
- Build and maintain strong relationships with industrial sector clients
- Understand client staffing requirements, business objectives, and culture to provide effective recruitment solutions
- Act as a trusted advisor to clients, offering insights on market trends, salary benchmarks, and talent availability
- Utilize various sourcing methods, including job boards, social media, networking, and referrals, to identify and attract top talent
- Conduct thorough candidate assessments, including interviews, skills testing, and reference checks, to evaluate qualifications and fit for client roles
- Manage the end-to-end recruitment process, from job requisition to candidate placement
- Identify and pursue new business opportunities within the industrial sector to expand client base and revenue streams
- Stay informed about industry trends, market conditions, and competitive landscape within the industrial sector
- Analyze recruitment data and metrics to identify opportunities for improvement and optimization.
HR Recruitment
Sykes Enterprise - (Westpac Group)
01.2013 - 01.2015
- Partner with hiring managers to understand staffing needs and develop recruitment strategies
- Source, screen, and interview candidates using various methods including job boards, social media, and networking
- Coordinate and conduct recruitment events, job fairs, and campus hiring initiatives
- Manage the end-to-end recruitment process, including job postings, applicant tracking, and offer negotiations
- Build and maintain relationships with external recruitment agencies and vendors
- Develop and implement diversity recruitment initiatives to attract a diverse pool of candidates
- Provide guidance and support to hiring managers on recruitment best practices and processes
- Collaborate with HR colleagues on workforce planning and talent management initiatives
- Stay updated on industry trends and best practices in recruitment and talent acquisition
- Ensure compliance with all legal and regulatory requirements related to recruitment processes.
Customer Service Representative - Inbound
Sykes Enterprise - (Westpac Group)
01.2013 - 01.2015
- Handle inbound calls from customers regarding banking products, services, and inquiries
- Provide exceptional customer service by addressing customer concerns, resolving issues, and answering queries accurately and efficiently
- Follow established call scripts and procedures to ensure consistency and compliance with company standards
- Utilize customer relationship management (CRM) software to access customer information and update records as needed
- Identify and escalate complex issues or complaints to appropriate departments or supervisors for resolution
- Promote additional products or services to customers based on their needs and preferences
- Meet or exceed key performance indicators (KPIs) such as call quality, call handling time, and customer satisfaction ratings
- Adhere to all company policies, procedures, and regulatory guidelines
- Participate in ongoing training and development programs to enhance product knowledge and customer service skills
- Collaborate with team members and supervisors to maintain a positive and productive work environment.
HR Recruitment
Australian Aged Supplies Ltd
01.2011 - 01.2013
- Partner with hiring managers to understand staffing needs and develop recruitment strategies
- Source, screen, and interview candidates using various methods including job boards, social media, and networking
- Coordinate and conduct recruitment events, job fairs, and campus hiring initiatives
- Manage the end-to-end recruitment process, including job postings, applicant tracking, and offer negotiations
- Build and maintain relationships with external recruitment agencies and vendors
- Develop and implement diversity recruitment initiatives to attract a diverse pool of candidates
- Provide guidance and support to hiring managers on recruitment best practices and processes
- Collaborate with HR colleagues on workforce planning and talent management initiatives
- Stay updated on industry trends and best practices in recruitment and talent acquisition
- Ensure compliance with all legal and regulatory requirements related to recruitment processes.
Appointment Setter
Australian Aged Supplies Ltd
01.2011 - 01.2013
- Cold call potential clients within the aged care sector to schedule appointments for sales representatives
- Utilize provided scripts and guidelines to effectively communicate product offerings and benefits to prospects
- Maintain a high volume of outbound calls to generate leads and set up appointments with decision-makers
- Qualify leads by gathering relevant information and assessing their needs and purchasing potential
- Use CRM software to record and track leads, appointments, and follow-up activities
- Coordinate schedules and logistics to ensure efficient use of sales representatives' time
- Follow up with prospects to confirm appointments, provide additional information, and address any concerns
- Collaborate with the sales team to provide feedback and insights on prospecting efforts and appointment outcomes
- Stay informed about industry trends, competitor activities, and market developments to enhance appointment setting strategies
- Meet or exceed weekly and monthly targets for appointments scheduled and completed.
Team Leader - Recruitment Para Consultant
Tradeforce A division of the Skilled Group NZ Ltd
01.2008 - 01.2011
- Candidate Care - Screening, Interviewing, Reference Checking, Placements, Contract Signing, Payroll Enquiries, Client Inductions
- Assisting Senior Consultants - Dealing with Client needs, employment placements in temporary roles, which can sometimes lead into temporary to permanent placements, time sheets reports for clients on excel spreadsheet
- Managing Para Consultants - ensuring daily targets are met, confirm forecasting for clients on their projects approaching in the near future, conducting inductions for various number of clients
- Weekly reports of Para Consultants productivity, working on improvements within our team.
Reception/ Administrator
Tradeforce A division of the Skilled Group NZ Ltd
01.2008 - 01.2009
- Administrator - Filing of Candidate and Client timesheets, Entering new Candidates into system then filing Candidate Application forms, Dealing with suppliers i.e
- Cleaners, stationary suppliers etc, Working on Word and Excel, Data Input
- Reception - Greeting Clients and Candidates, answering incoming calls and transferring to appropriate person, issuing of PPE gear to Candidates, general cleaning of reception area.
Reception/ Administrator/ Recruitment Para Consultant
Ready Workforce
01.2007 - 01.2007
- Reception - Greeting Clients and Candidates, answering incoming calls and transferring to appropriate person, issuing of PPE gear to Candidates, general cleaning of reception area
- Administrator - Filing of Candidate and Client timesheets, Entering new Candidates into system then filing Candidate Application forms, Dealing with suppliers i.e
- Cleaners, stationary suppliers etc, Working on Word and Excel, Data Input
- Assisting Consultants with Interviews, Reference checks, and placements.
Reception/ Administrator/ Applicator
SunBuild Contracting Ltd
01.2006 - 01.2007
- Answering incoming calls, placing orders with suppliers, accounts payable and receivable, invoicing using MYOB
- Submitting quotations for potential Building contracts
- General Applicator - applying product to panel jointing, floor joints, grouting, working with the crew onsite.
2IC Retail Assistant
Modern Bags - Dresssmart
01.2005 - 01.2006
- Customer Service - Welcoming customers, achieving sale targets, cash handling, assisting customers with warranties, product knowledge etc
- Stock control - Monthly stock takes, replenishing stock, merchandising.
Reception/ Administrator/ Recruitment Para Consultant
Adecco Personnel
01.2004 - 01.2005
- Reception - Greeting Clients and Candidates, answering incoming calls and transferring to appropriate person, issuing of PPE gear to Candidates, general cleaning of reception area
- Administrator - Filing of Candidate and Client timesheets, Entering new Candidates into system then filing Candidate Application forms, Dealing with suppliers i.e
- Cleaners, stationary suppliers etc, Working on Word and Excel, Data Input
- Assisting Consultants with Interviews, Reference checks, and placements.
Legal Support Services
Russell McVeagh
01.2002 - 01.2004
- Administrating services to lawyers - Typing of Deeds and Wills for clients, filing client contracts, Wills and Deeds with Recall sending off site and retrieving for upcoming court cases, Use of Excel and Word Doc
- Delivering files to High courts and District Courts around Auckland
- Daily Banking from $100,000.00 - $1,000,000.00 + worth of cheques as settlements between parties
- Preparing Documents for proposals - photocopying, bidding and quality checking
- Daily Mailing incoming and outgoing.
Skills
- Time Management and Organisational Skills
- Ability to work as part of a team and individually
- Hard working, reliable, and conscientious
- Self-motivated, accurate and ability to meet deadlines
- Very good communication and interpersonal skills
- Team Leadership and Management
- Business Development and Client Relationship Management
- Strategic Planning and Goal Setting
- Recruitment Process Optimization
- Training and Development
- Performance Management
- Branch Operations Management
- Customer Service
- Customer Relationships
- Excellent time management skills
- Excellent work ethic
- Coaching and Mentoring
- Team Supervision
- Relationship building and management
- Client Relationship Management
- Employee Development
- Operations Management
- Team Player
- Staff Training
- Process Improvement
- Business Development
Timeline
Branch Manager
Dynamix Recruitment
01.2017 - Current
Senior Consultant
Dynamix Recruitment
01.2017 - Current
Senior Consultant
Programmed Skilled Group
01.2016 - 01.2017
HR Recruitment
Sykes Enterprise - (Westpac Group)
01.2013 - 01.2015
Customer Service Representative - Inbound
Sykes Enterprise - (Westpac Group)
01.2013 - 01.2015
HR Recruitment
Australian Aged Supplies Ltd
01.2011 - 01.2013
Appointment Setter
Australian Aged Supplies Ltd
01.2011 - 01.2013
Team Leader - Recruitment Para Consultant
Tradeforce A division of the Skilled Group NZ Ltd
01.2008 - 01.2011
Reception/ Administrator
Tradeforce A division of the Skilled Group NZ Ltd
01.2008 - 01.2009
Reception/ Administrator/ Recruitment Para Consultant
Ready Workforce
01.2007 - 01.2007
Reception/ Administrator/ Applicator
SunBuild Contracting Ltd
01.2006 - 01.2007
2IC Retail Assistant
Modern Bags - Dresssmart
01.2005 - 01.2006
Reception/ Administrator/ Recruitment Para Consultant
Adecco Personnel
01.2004 - 01.2005
Legal Support Services
Russell McVeagh
01.2002 - 01.2004
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