Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Adventuring
Languages
Additional Information
Timeline
Generic

Margaret Stowers

Auckland,Clover Park

Summary

I am a motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Crew Team Member

McDonald's Restaurant
05.2022 - Current
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Operated register to process payments and collect cash payment for order totals.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.

Retail Assistant

Countdown Supermarket
08.2019 - 10.2019
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Assisted customers with prompt and polite support in-person and via telephone.

Education

NCEA Level 4 - Tourism And Travel Management

New Zealand School of Tourism
Auckland City
12.2023

High School Diploma -

Auckland Grammar
Epsom, NZ
11.2020

Skills

  • Customer Service
  • Performance Improvement
  • Customer Engagement
  • Beverage Preparation
  • Cash Handling
  • Health Code Compliance
  • Product Promotion
  • Time Management
  • Organizational Skills
  • Critical Thinking
  • Public Speaking
  • Self-Motivation
  • Interpersonal Skills
  • Multitasking Abilities
  • Problem Solving

Accomplishments

    One of Best Tourism Student and Awarded a Crown Institute Scholarship in 2019

Certification

Level 4 - New Zealand School of Tourism

NCEA Level 3 - Achieved with Merits

NCEA Level 2 - Achieved with Merits

NCEA Level 1 - Achieved with Merits


Adventuring

Visiting new places excites me a lot. 

Languages

English
Full Professional
Samoan
Full Professional

Additional Information

Emma Stokes

New Zealand School of Tourism - Trainer

Phone: +6422306996



Belinda Lolita

McDonald's Restaurant - Team Leader

Phone: +64211166371






Timeline

Crew Team Member

McDonald's Restaurant
05.2022 - Current

Retail Assistant

Countdown Supermarket
08.2019 - 10.2019

NCEA Level 4 - Tourism And Travel Management

New Zealand School of Tourism

High School Diploma -

Auckland Grammar

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Margaret Stowers