Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Training And Development
References
Roles And Responsibilities
Personal Information
Timeline
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Margaret V L Dube

Fitzroy,Hamilton

Summary

Clinical services leader with extensive experience at Franklin Hospital, recognized for exceptional leadership and team development skills. Proven expertise in operational planning and resource management, resulting in measurable enhancements in clinical quality and patient safety. Committed to talent development and team performance improvement to achieve outstanding healthcare outcomes.

Overview

31
31
years of professional experience

Work History

Clinical Services Leader

Franklin Hospital
Pukekohe, Auckland
11.2023 - Current
  • Led culturally diverse team of 90, including 6 direct reports, to foster collaboration and inclusivity.
  • Oversaw recruitment and retention efforts for clinical and sterilization staff.
  • Provided leadership mentorship and professional development, improving team capabilities and engagement.
  • Executed HR functions to ensure compliance while optimizing personnel management processes.
  • Evaluated departmental capital needs and facilitated timely equipment procurement.
  • Negotiated vendor contracts achieving favorable pricing outcomes.
  • Researched emerging technologies to align purchases with strategic organizational goals.
  • Fostered a culture focused on continuous quality improvement across the department.

Theatre Manager

Braemar Hospital
Hamilton
07.2015 - 06.2023
  • Led a team of 50 staff, including nursing personnel and technicians, to enhance operational efficiency.
  • Ensured compliance with health and safety standards while overseeing daily theatre operations.
  • Monitored theatre expenses to maintain budgetary control in accordance with management directives.
  • Engaged customers through effective communication to accurately assess needs and improve satisfaction.
  • Strengthened client relationships by resolving issues proficiently and employing strategic communication.
  • Collaborated with staff to evaluate performance metrics, mitigating business risks effectively.
  • Managed maintenance of surgical instruments and optimized inventory processes for availability.
  • Implemented comprehensive patient safety protocols to reduce surgical intervention risks.

Charge Nurse Theatre

MercyAscot Private Hospital
Greenlane
01.2008 - 12.2015
  • Led a team of 20 nurses across three specialties to ensure high-quality patient care delivery.
  • Coordinated communication among specialists and healthcare professionals to enhance patient outcomes.
  • Evaluated patient outcomes against established standards to drive quality improvement initiatives.
  • Participated in quality improvement initiatives to align with best practice standards.
  • Delegated tasks among staff based on individual scope of practice to optimize workflow.
  • Built and maintained strong relationships between departmental teams to foster collaboration.
  • Trained new nurses on hospital policies and procedures for seamless integration.

Theatre Nurse

MercyAscot Pvt Hospital
04.2005 - 12.2008
  • Scrubbed, circulated and assisted in surgical procedures, ensuring sterile environment and safety protocols.
  • Collaborated with surgeons and anesthetists to streamline surgical workflows, enhancing efficiency and patient safety.
  • Advocated for patient needs and preferences, ensuring a patient-centered approach during the surgical process.
  • Trained new nursing staff on operating room protocols and procedures.
  • Participated in quality improvement initiatives that directly contributed to enhanced patient outcomes in the OR.
  • Discussed surgical patients with healthcare team to address and resolve concerns.
  • Documented patient information accurately in electronic health records systems.
  • Engaged in professional development opportunities to stay current with advancements in surgical nursing practices.

Theatre Nurse

Gaborone Pvt Hospital
, Botswana
01.1997 - 12.2005
  • Assisted in various specialties, ensuring optimal recovery for post-operative patients.
  • Collaborated with surgeons and anesthetists to enhance surgical workflows and procedural efficiency.
  • Trained new nursing staff on operating room protocols to improve team readiness.
  • Contributed to quality improvement initiatives focused on elevating patient care standards.
  • Documented patient medical records accurately throughout the perioperative process.
  • Executed nursing responsibilities to maintain compliance with care standards and regulations.

Theatre Nurse

Royal Free Hospital
London, United Kingdom
01.1995 - 12.1997

Assisted in operating theatre for various surgical specialties, ensuring patient safety and comfort.

Monitored patients' vital signs and upheld sterile environments, contributing to successful surgical outcomes.

  • Administered medications and delivered pre- and post-operative care, enhancing patient recovery experiences.
  • ophthalmology, urology, general surgery, and plastic surgery.

Education

MBA - Business Administration

University of Waikato
Hamilton, NZ
01.2024

Bachelor of Arts - Nursing Science, Health Services Management, Health Sciences Education, Community Nursing Science

University of South Africa
Pretoria, SA
01.2018

Diploma - Nursing

Broomfield Hospital
United Kingdom
01.1995

Skills

  • Team leadership
  • Strategic planning
  • Quality enhancement
  • Resource management
  • Talent management
  • Patient care management
  • Patient safety measures
  • Quality control
  • Inventory oversight
  • Budget management

Affiliations

  • New Zealand Nursing Council
  • New Zealand Nursing Organisation
  • Nurse Executives of Aotearoa (Associate Member)
  • Perioperative Nurses College of NZNO
  • Associate Member of the Australasian College of Health Service Management (ACHSM)

Accomplishments

  • Completing the Master Business Administration (2024).
  • Acting as General Manager in the absence of the incumbent.
  • Contributing to business growth at Franklin Hospital as an active member of the Executive Team, the Clinical Governance Committee, Quality Governance Committee and Health and Safety Committee.
  • Managing the organisational related projects as well as participating in organisational wide projects.
  • Enhancing operational efficiency.

Training And Development

  • Digital Health Week NZ. eHealth Nursing & Midwifery Workshop, 2024
  • Australasian College of Health Service Management (ACHSM) Conference, 2024
  • Certificate in Māori protocol and language for use in the home and community (Level 4), in progress
  • PRINCE2 Foundation, 2023
  • Westlake Governance LTD, 2022
  • CIMs Training for Hospitals, 2021

References

Available on request

Roles And Responsibilities

Leading and managing a culturally diverse team of 90 members of staff (6 direct and 84 indirect reports)., Recruitment and retention of all Clinical and Sterilization Department staff., Providing leadership, mentorship/coaching, and assistance with professional development to Direct Reports and the wider team., Performing HR functions., Responsible for assessing departmental capex needs and managing Capital Expenditure (CAPEX) for the Clinical Services to ensure that the department has appropriate equipment, in a timely fashion, to support excellent patient care., Robust negotiations with vendors for best price., Aligning future purchases to the organisational strategic plan to maintain business and prepare for growth and change – researching latest and future technology., Managing staff Full Time Equivalent (FTE) and staff Ratios – report to Executive Committee., Developing and maintaining a culture of continuous quality throughout the department., Participating in External, Ngā Paerewa Health and Disability Services Standard (NZS 8134:2021) Audits and Internal Audits to Franklin Hospital meets relevant standards., Ensuring staff attend mandatory training and evaluating effectiveness., Reviewing and implementing process to improve services (customer and patient-centered services)., Contributes to the organisational Annual Quality Plans., Leading incident investigations and completing required processes for risk assessment and sentinel events reporting., Revising policies and procedures incorporating current evidence and supporting staff in learning policy reviewing skills., Leading the team in the implementation of continuous quality initiatives e.g., Medicine Reconciliation Process., Ensuring that processes to maintain patient and staff safety are in place and adhered to by all staff in the department in accordance with the Health and Safety Act and associated hospital policies., Contributing to the organisational Health and Safety Plan., Contribute to the organisational Strategic Plan as an active member of the Executive Team., Managing the implementation of new services by ensuring that the specialists are well supported with appropriately skilled staff and resources., Collaborating and liaising with internal and external stakeholders., Ensuring all staff have a line of sight to the organisational strategic goals., Dealing with and responding to specialists, patients/family, and personnel’s complaints in a timely manner., Networking with other organisation leaders., Investigating concerns, customer complaints and resolving matters in a timely manner., Ensuring that existing specialists have adequate session and participating in the sourcing of new specialists to the organisation., Clinical Lead in upcoming hospital expansion., Active participation in organization-wide projects.

Personal Information

  • Residency: New Zealand Citizen
  • Date of Birth: 15 February 1970
  • Driving License: Full, clean NZ Driving License

Timeline

Clinical Services Leader

Franklin Hospital
11.2023 - Current

Theatre Manager

Braemar Hospital
07.2015 - 06.2023

Charge Nurse Theatre

MercyAscot Private Hospital
01.2008 - 12.2015

Theatre Nurse

MercyAscot Pvt Hospital
04.2005 - 12.2008

Theatre Nurse

Gaborone Pvt Hospital
01.1997 - 12.2005

Theatre Nurse

Royal Free Hospital
01.1995 - 12.1997

MBA - Business Administration

University of Waikato

Bachelor of Arts - Nursing Science, Health Services Management, Health Sciences Education, Community Nursing Science

University of South Africa

Diploma - Nursing

Broomfield Hospital
Margaret V L Dube