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 Dedicated Senior Sales and Ticketing Agent with over 11 years of experience in ticketing operations and customer support. Known for resolving inquiries swiftly and maintaining high satisfaction rates through empathy and professionalism. 

With over 12 years of dedicated experience in the travel industry, I am a seasoned Travel Agent and Destination Expert with a comprehensive understanding of global destinations and travel systems. My extensive expertise spans all major Global Distribution Systems (GDS) including Amadeus, Sabre, and Travelport, allowing me to manage complex itineraries and provide precise travel solutions.
I excel in curating bespoke travel experiences, leveraging my in-depth knowledge of worldwide destinations to deliver exceptional service and personalized recommendations. My multilingual abilities in English, Hindi, and Punjabi enable me to effectively communicate with a diverse client base, ensuring tailored support and enhanced customer satisfaction.
Passionate about travel, I am committed to staying abreast of market trends and emerging destinations, allowing me to offer innovative and engaging travel packages. My proven track record in achieving sales targets, managing high-value transactions, and resolving travel disruptions underscores my ability to drive business success while maintaining the highest standards of client service.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Dynamic Travel Agency Manager with expertise in customer relationship management, itinerary creation, and problem-solving. Proven success in supporting team operations and developing marketing strategies to enhance customer satisfaction and drive revenue growth.

MARI-LEE ANN MINNIE

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Senior Travel Consultant / Accounting /Admin

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Diploma - Travel & Tourism

No Degree - GRADE 12

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Senior Travel Consultant / Accounting /Admin

Diploma - Travel & Tourism

No Degree - GRADE 12

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