Maria Opetaia

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

• Collaborated with team members to ensure timely completion of all orders during peak seasons.
• Maintained strong attention to detail while efficiently completing large volumes of orders daily.
• Managed time effectively to prioritize tasks appropriately and meet tight deadlines consistently.
• Increased order processing speed by maintaining an organized and clean work area.

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

General house cleaning duties , mopping,vacuuming,removing rubbish, dusting, bed making ,laundry,