Maria Parker
Summary
Hi there!
My name is Maria and I am 25. I graduated from Massey University of Wellington in 2021 with First Class Honours and a degree in Fine Arts. I am very creative and enjoy finding new ways to problem solve and achieve my set goals. I am able to work well in a team but also enjoy working alone. I am reliable, passionate and understand the importance of customer relation
With three plus years in customer service/hospitality, arts and sales this has gained me experience with inventory management, processing payments, phone etiquette, and am ready to level up these skills.
I look forward to hearing from you,
Cheers, Maria.
Overview
4
4
years of professional experience
Work History
FOH Staff Member
Hi Stranger
09.2023 - 04.2024
- Developed and maintained positive professional working relationships with other Cafe staff.
- Navigated large crowd's 100's of people daily.
- Provided exceptional customer service, resulting in repeat happy customers. Little things like remembering their orders :)
- Maintained clean and organized kitchen/dining area for staff and patrons.
- Communicated with co-workers to order groceries while making sure correct stock rotation and applying food control regulations.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Catering Assistant
Burtons
02.2023 - 08.2024
- Provided friendly and professional service to ensure happy guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to execute seamless catering events for clients.
- Coordinated closely with other staff members during events for smooth service delivery.
- Controlled line and crowd with quick, efficient service, large crowds 100's of people daily.
Sales Assistant
Tile Space
02.2022 - 08.2022
- Team design and collaboration skills. Assisted customers in making informed decisions about products. Knowledge of home renovation products.
- Processed transactions accurately while maintaining a high level of customer service. Experience with computer and POS systems.
- Experience handling customer inquiries, complaints, and returns professionally.
- Increased sales by building strong customer relationships and providing excellent service.
- Ability to manage multiple client cases at once.
Skids Program Assistant
Skids Wellington
02.2021 - 02.2022
- Working with colleagues to facilitate afterschool care and holiday program's.
- Established connection with families through exceptional customer services, ongoing relationship management, trust and communication.
- Provided an understanding and demonstration of legalistic requirements. Safety protocols, paperwork filling.
- Supported planning and coordination of safe and fun afterschool activities for children aged 5-14.
Randstad Relief Teacher
Randstad
01.2021 - 02.2022
- Ability to demonstrate effective behaviour management strategies, resulting in improved student focus and participation.
- Participated in professional development workshops to stay current on educational trends and improve workplace productivity.
- Understanding each child is different and making sure their individual needs are met.
Education
Bachelor of Fine Arts - Honours
Massey University Wellington
Wellington, NZ04.2021
Skills
- Customer Service
- Creative Thinking
- Telephone Etiquette
- Time Management
- Teamwork and Collaboration
- Positive Attitude
- Goal-Oriented
- Reliability and punctuality
- Patience and Empathy
- Friendly
- Encouraging
Timeline
FOH Staff Member
Hi Stranger
09.2023 - 04.2024
Catering Assistant
Burtons
02.2023 - 08.2024
Sales Assistant
Tile Space
02.2022 - 08.2022
Skids Program Assistant
Skids Wellington
02.2021 - 02.2022
Randstad Relief Teacher
Randstad
01.2021 - 02.2022
Bachelor of Fine Arts - Honours
Massey University Wellington
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