Maria Sousa
Auckland
Summary
I am a fast learner and I am eager to work.
Overview
7
7
years of professional experience
Work History
Sales Assistant
Zara
02.2021 - 02.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
Bartender
Black Rose Tavern
01.2016 - 01.2021
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Obtained cash bank and stocked service bar to prepare for operation.
- Obtained cash bank and stocked service bar to prepare for operation.
Education
Graduated in Human Resources - Human Resources
University of Valencia
Spain07.2023
Skills
- Product and Service Sales
- Google Drive
- Microsoft SharePoint
- Adobe Systems Adobe Creative Cloud
Languages
English
Professional Working
Spanish
Native or Bilingual
Portuguese
Professional Working
Timeline
Sales Assistant
Zara
02.2021 - 02.2023
Bartender
Black Rose Tavern
01.2016 - 01.2021
Graduated in Human Resources - Human Resources
University of Valencia