Maria Teariki
359c Old Taupo Road
Summary
Proven leader in food production and service, I elevated productivity and quality at Ka Pai Kai Aotearoa through comprehensive staff training and stringent sanitation protocols. Expert in quality control and staff development, my approach has consistently enhanced customer satisfaction and team morale, showcasing a blend of hard and soft skills vital for high-paced environments. Knowledgeable Supervisor with solid background in overseeing food production processes and maintaining high-quality standards. Successfully led teams to optimize workflow and ensure compliance with health and safety regulations. Demonstrated effective leadership and problem-solving skills to enhance operational efficiency.
Overview
24
24
years of professional experience
Work History
Food Production Supervisor, Manager 2023-2024
Ka Pai Kai Aotearoa
10.2020 - 12.2024
- Increased overall productivity with thorough employee training on equipment operation, safety protocols, and company policies.
- Maintained high product quality standards through regular inspections, staff training, and adherence to sanitation guidelines.
- Conducted performance evaluations to identify areas for employee growth.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
Food and Beverage Supervisor, Kitchen Cook
Tamaki Maori Village
07.2013 - 03.2020
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
- Upheld highest standards of hygiene practices among staff members through ongoing education on sanitation protocols leading to consistent top-rated health inspection scores.
- Boosted employee morale through regular recognition of outstanding performance, fostering a positive work atmosphere conducive to exceptional service delivery.
Food and Beverage Attendant
Millenium Hotel
12.2000 - 01.2003
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
Education
Dealing With Difficult People And Situations
Business Training New Zealand
11-2024
Workplace Health And Safety Representative Lv 1,2
Vertical Horizon
17 Brent Greig Lane Hamilton10-2024
Leadership And Management Course Pt1
Business Training, New Zealand
In House Training08-2024
Team Work And Team Building
Business Training New Zealand
04-2024
First Aid Refresher, Fire Warden Training
Wormald
03-2024
Skills
- Staff training and development
- Quality control management
- Sanitation procedures
- Food safety compliance
- Allergen awareness
Timeline
Food Production Supervisor, Manager 2023-2024
Ka Pai Kai Aotearoa
10.2020 - 12.2024
Food and Beverage Supervisor, Kitchen Cook
Tamaki Maori Village
07.2013 - 03.2020
Food and Beverage Attendant
Millenium Hotel
12.2000 - 01.2003
Dealing With Difficult People And Situations
Business Training New Zealand
Workplace Health And Safety Representative Lv 1,2
Vertical Horizon
Leadership And Management Course Pt1
Business Training, New Zealand
Team Work And Team Building
Business Training New Zealand
First Aid Refresher, Fire Warden Training
Wormald
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