Maria Tito
NZ,AUK
Summary
I am excited to gain new experiences, learn from others, and continuously improve myself. I am open minded, adaptable, and ready to take on any challenge with a positive attitude. I am confident that my enthusiasm and willingness to learn will make me a valuable asset to any organisation.
Overview
4
4
years of professional experience
Work History
Customer Service
SeaLink Travel Group
10.2024 - 04.2025
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Worked with customer service to handle escalated customer issues.
- Delivered exceptional customer service, addressing patient inquiries promptly and professionally.
- Supervised and trained staff on product knowledge and customer service.
- Delivered exceptional customer service, resolving issues promptly and courteously.
- Streamlined front desk operations for improved efficiency and customer service.
Pick Packer
Stanley Black & Decker
01.2023 - 03.2023
- Conducted quality checks on packed items to ensure compliance with standards.
- Assisted in training new staff on picking and packing procedures.
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Increased customer satisfaction by carefully inspecting items for damages or defects before packaging and shipping.
- Operated warehouse equipment to efficiently pick and pack orders.
- Followed orders precisely for correct items, sizes and quantities.
Crew Member
Texas Chicken
05.2021 - 11.2021
- Prepared food items according to safety and quality standards.
- Operated kitchen equipment including fryers, grills, and ovens efficiently.
- Maintained cleanliness of workstations and dining areas to ensure customer satisfaction.
- Assisted in inventory management by restocking supplies as needed.
- Took orders, prepared meals, and collected payments.
- Adapted quickly to changing priorities during peak hours to meet demands.
- Collaborated with team members to improve workflow and service speed.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
Skills
- Excellent communication skills
- Ability to multitask
- Problem-solving
- Time management
- Team work
- Adaptability
- Conflict resolution
- Attention to detail
- Computer proficiency
- Strong work ethic
- Hardworking
Timeline
Customer Service
SeaLink Travel Group
10.2024 - 04.2025
Pick Packer
Stanley Black & Decker
01.2023 - 03.2023
Crew Member
Texas Chicken
05.2021 - 11.2021