MARIA AGNES YRASGA
Taupo,WKO
Summary
A confident and highly organized administrative professional with experience in general office management and customer service. Uses excellent organizational abilities, sense of urgency and willingness to take on the wide range of responsibilities.
Overview
21
21
years of professional experience
Work History
Check Out Operator
PAK N’ SAVE
02.2023 - Current
- Operate point-of-sale systems, barcode scanners and count cash drawers
- Assist and responding to customer queries in a confident and professional manner
- Pack purchases and check identification for certain purchases
- Process vouchers and coupons
- Reporting customer complaints to duty Managers or Supervisors.
Administrative Officer
ONESTOP INTERNATIONAL LTD
04.2011 - 01.2023
- Administers PRO services to the clients such as processing new UAE Employment Visas under UAE Labor and Immigration, UAE Visa renewals and cancellations, UAE Resident Visas for family and Visitor Visas
- Review files, records and other documents to obtain information to respond to client requests
- Communicate with clients and other individuals to answer questions, disseminate or explain information, take orders and address complaints
- Compile, copy, sort and file records of office activities, business transactions and other activities
- Maintain and update filing, mailing, and database systems, either manually or using a computer.
Executive Secretary
AL HABTOOR MITSUBISHI MOTORS LLC.
07.2007 - 03.2011
- Plan and schedule meetings and appointments; prepare internal and external correspondence, create presentations, reports, and documents
- Deals with customers and performs other duties and/or responsibilities the Manager may assign from time to time
- Disseminate information by using the telephone, mail services and e-mails, organize and maintain paper and electronic files.
Project Inspector (World Bank Project)
C. LOTTI & ASSOCIATI CONSULTANCY
11.2006 - 03.2007
- Conduct supervision and coordination on all office and field activities
- Prepares daily inspection report, monthly accomplishment report and keep records thru database system.
Project Coordinator (SM Mall of Asia Project)
NIPPON TECH. BUILDERS
04.2005 - 04.2006
- Manage and conduct projects- site supervisions
- Monitoring project progress and updating project managers on task status
- Prepare accomplishment reports and billings.
Sales Executive
SPURWAY ENTERPRISES
11.2003 - 11.2004
- Sales and marketing on Architectural building materials
- Prepares quotations and monthly accomplishment reports.
Researcher/ Technical Assistant (Gov’t. Urban Planning and Master Plan Studies)
ECONOMIC, RESEARCH & BUSINESS ASSOCIATES (ER&B)
12.2002 - 10.2003
- Conducts research, field surveys, data gathering & Delphi interviews from various public sectors and keeps records through database system
- Map digitizing through global positioning system (GPS)
Education
Bachelor of Science - Architecture
Cebu Institute of Technology University
Cebu City Philippines10.2002
Skills
- Interpersonal and written communication
- Office Protocols and Procedure
- Phone, Emails and Face to Face Communication
- Customer Relations
- Clerical Support
- Advanced computer skills, with aptitude to learn new systems and procedures
- Team Leadership and Support
- Time Management and Prioritization
Short Courses Training Attended
- Certified Caregiver Training Course
- Al Habtoor Motors Customer Service Training
- Al Habtoor Motors Time Management Training
- Digital Basic Photography Course
- Autodesk- AutoCAD 2005 Color Rendering level I & II
- Geographic Information System (GIS)
References
IS AVAILABLE UPON REQUEST
Languages
English
Timeline
Check Out Operator
PAK N’ SAVE
02.2023 - Current
Administrative Officer
ONESTOP INTERNATIONAL LTD
04.2011 - 01.2023
Executive Secretary
AL HABTOOR MITSUBISHI MOTORS LLC.
07.2007 - 03.2011
Project Inspector (World Bank Project)
C. LOTTI & ASSOCIATI CONSULTANCY
11.2006 - 03.2007
Project Coordinator (SM Mall of Asia Project)
NIPPON TECH. BUILDERS
04.2005 - 04.2006
Sales Executive
SPURWAY ENTERPRISES
11.2003 - 11.2004
Researcher/ Technical Assistant (Gov’t. Urban Planning and Master Plan Studies)
ECONOMIC, RESEARCH & BUSINESS ASSOCIATES (ER&B)
12.2002 - 10.2003
Bachelor of Science - Architecture
Cebu Institute of Technology University
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