Maria Agustina Barreto
Queenstown
Summary
Personable and reliable Barista who has experience in fast-paced coffee shop. Skilled at making hot beverages and costumer service , but willing to learn more and help to the success of this company through hard work.
Overview
10
10
years of professional experience
Work History
BARISTA
Wolf Coffee Roasters
Arrowtown, OTA
03.2023 - Current
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
FOH/ BARISTA/ ACTING MANAGER
Airspresso
Queenstown, OTA
03.2022 - 03.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Used POS system to accurately enter orders and process payments.
Barista
Fairlie Bakehouse
04.2020 - 02.2022
- Making and serving hot beverages on sale at Fairlie Bakehouse
- Ensure coffee machine is working properly and handle cleaning and maintenance of machine
- Responsible of checking stock levels and recording what is required to be ordered
- Work quickly and efficiently at exceptional standard
- Required to serve costumers food and handle money
Housekeeper
Book Tekapo
03.2019 - 05.2020
- Work on cleaning team to over 30 holiday homes
Team Leader
Burger King
11.2017 - 10.2018
- Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
- Handling money while selling food and earning costumer service skills
- In charge of jr marketing team to make sure that costumers were having a good experience at the restaurant
- Solving problems throughout the shift
- Controlling the condition of the food we were serving
- Following the cleaning standards of the company for a clean and sanitize restaurant
Bank Internship
Banco Supervielle
01.2015 - 03.2015
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Identified issues, analyzed information and provided solutions to problems.
Cashier
Mc Donalds
10.2013 - 12.2014
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash, check and credit card transactions
Education
No Degree - Barista
Crafted Coffee Company
ChristchurchNo Degree - Music Teacher Education
Escuela De Musica Popular De Avellaneda
AvellanedaHigh School Diploma -
Armonia School
Campana12.2014
Skills
- Point of sale operation
- Beverage preparation
- Soft Selling
- Smoothie Making
- Exceptional Customer Service
- Cleaning
- Adaptive and Creative
- Excellent Memory
- Opening and closing duties
Hobbies
I love playing my guitar and singing. Also I like spending time with my husband and friends.
Timeline
BARISTA
Wolf Coffee Roasters
03.2023 - Current
FOH/ BARISTA/ ACTING MANAGER
Airspresso
03.2022 - 03.2023
Barista
Fairlie Bakehouse
04.2020 - 02.2022
Housekeeper
Book Tekapo
03.2019 - 05.2020
Team Leader
Burger King
11.2017 - 10.2018
Bank Internship
Banco Supervielle
01.2015 - 03.2015
Cashier
Mc Donalds
10.2013 - 12.2014
No Degree - Barista
Crafted Coffee Company
No Degree - Music Teacher Education
Escuela De Musica Popular De Avellaneda
High School Diploma -
Armonia School