Maria Carolina Bitu
Social Scientist
Wellington
Summary
Experienced in cross-cultural understanding and a detail-oriented team player with a strong foundation in customer service. Academic background in Anthropology enhances analytical skills and communication abilities. Experience as an athlete builds discipline and stamina for manual labor. Also, an artisan entrepreneur of natural soap, knowledgeable in medicinal plants, with experience in coffee plantations and barista/bartender roles. Motivated worker dedicated to health and safety, excited to bring these abilities to a hands-on role in the agriculture industry.
Overview
10
10
years of professional experience
Work History
Stacker
Eastpack
02.2024 - 05.2024
- Implemented comprehensive training programs on proper lifting techniques of kiwifruit boxes to enhance workplace safety.
- Fostered positive work culture in intercultural team through consistent professionalism, reliability, and strong interpersonal skills.
- Supported other areas within packhouse as needed, demonstrating flexibility and strong teamwork capabilities.
Barista
The Recruitment Network
03.2024 - 03.2024
- Promoted welcoming atmosphere by greeting customers with friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
Cleaner
AG Cleaning & Labour
01.2024 - 02.2024
- Enhanced client satisfaction through meticulous final property cleaning, ensuring polished handover.
- Upheld company reputation for excellence with detailed attention to cleaning tasks, maintaining high standards.
- Contributed to team efficiency by collaborating on cleanliness standards and safeguarding equipment longevity through regular maintenance and proper storage.
Housekeeping and Customer Service
Gran Casa Hostel & Camping
03.2023 - 04.2023
- Managed reservations through various booking platforms, ensuring accurate guest information and room availability.
- Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
- Improved hostel cleanliness through regular maintenance, inspections, and timely housekeeping tasks.
Entrepreneur
Coca Natural
04.2020 - 01.2023
- Managed business finances with expertise in budgeting, forecasting, and financial reporting.
- Enhanced brand visibility through strategic social media campaigns, fostering customer engagement.
- Cultivated supplier relationships to secure high-quality materials at competitive prices, optimizing production costs.
Portuguese Teacher
Universidad Nacional De Colombia
07.2017 - 01.2018
- Developed comprehensive lesson plans to cover all aspects of Portuguese grammar, vocabulary, and cultural understanding.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Research Fellow
Joaquim Nabuco Foundation
07.2015 - 07.2017
- Contributed cross-functionally by integrating sociological perspectives into public policy management.
- Collected and recorded data at various field sites for later assessment and data analysis.
- Disseminated research findings through papers, reports and conferences contributing to the body of knowledge in the field of social research.
Consulate's Secretary
Uruguayan Consulate
06.2014 - 06.2015
- Answered high volume of phone calls and email inquiries
- Filed paperwork and organized computer-based information.
- Resolved problems, improved operations and provided exceptional service.
Education
Master of Arts - Anthropology
National University of Córdoba
Córdoba (Argentina) 04.2001 -
Postgraduate - Wealth And Social Justice
Latin American & Caribbean Social Sciences Council
Buenos Aires (Argentina) 04.2001 -
Technical Course - Herbalist
Plantamor Educational Institute
Chapecó (Brasil) 04.2001 -
Technical Course - Barista
School of Bars of São Paulo
São Paulo (Brasil) 04.2001 -
Technical Course - Bartender
National Commercial Apprenticeship Service
Recife (Brasil) 04.2001 -
Bachelor of Arts - Social Sciences
Federal University of Pernambuco
Recife (Brasil) 04.2001 -
Skills
Physical stamina and strength
Cross-cultural understanding
Adaptability and Resilience
Self-discipline
Active Listening
Suggestive Selling
Patience and Tolerance
Professional Appearance
Customer Service
Community Experience
Agricultural Field Volunteer Worker
World-Wide Opportunities on Organic Farms (WWOOF)
Viña Del Mar, October 2015 and Calbuco, September to October 2013
- Applied organic growing practices through responsible resource management
- Harvested variety of heirloom herbs, vegetables and fruits
- Prepared for sale at the local farmer market
Languages
Portuguese
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working
Timeline
Barista
The Recruitment Network
03.2024 - 03.2024
Stacker
Eastpack
02.2024 - 05.2024
Cleaner
AG Cleaning & Labour
01.2024 - 02.2024
Housekeeping and Customer Service
Gran Casa Hostel & Camping
03.2023 - 04.2023
Entrepreneur
Coca Natural
04.2020 - 01.2023
Portuguese Teacher
Universidad Nacional De Colombia
07.2017 - 01.2018
Research Fellow
Joaquim Nabuco Foundation
07.2015 - 07.2017
Consulate's Secretary
Uruguayan Consulate
06.2014 - 06.2015
Master of Arts - Anthropology
National University of Córdoba
04.2001 -
Postgraduate - Wealth And Social Justice
Latin American & Caribbean Social Sciences Council
04.2001 -
Technical Course - Herbalist
Plantamor Educational Institute
04.2001 -
Technical Course - Barista
School of Bars of São Paulo
04.2001 -
Technical Course - Bartender
National Commercial Apprenticeship Service
04.2001 -
Bachelor of Arts - Social Sciences
Federal University of Pernambuco
04.2001 -
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