Maria Linda Flor Ico
Hamilton,WKO
Summary
Adept at fostering children's development and managing pharmacy operations, I excelled at Hong Kong Chinese and GMF Medical Clinic by enhancing well-being and ensuring medication accuracy. My strong work ethic and professionalism, paired with a knack for efficient service and patient care, underline my commitment to excellence and reliability in dynamic environments.
Weaved throughout these jobs I kept cleaning to the highest standard.
Overview
26
26
years of professional experience
Work History
In-Home Nanny
Hong Kong Chinese
04.2013 - 11.2024
- Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Supported families by managing household tasks such as laundry, light cleaning, and errand running.
- Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
- Maintained open communication with parents to discuss progress, challenges, and goals for the children.
- Safeguarded children during travel by adhering to car seat safety guidelines and maintaining vigilance during outings.
- Provided overnight care during family vacations or business trips, ensuring a seamless transition for the children.
- Promoted healthy eating habits with nutritious meal planning and preparation, resulting in balanced diets.
- Improved children''s social skills by organizing playdates and group outings.
- Supported potty training process using gentle encouragement techniques leading to successful milestones achievements.
- Implemented creative learning strategies to assist with homework completion, enhancing academic performance.
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Studied and took notes from parents about food allergies to understand ingredients and requirements to keep children safe.
- Involved children in caring for household pets and chores.
- Supervised children on playground to help develop physical and social skills.
- Assisted with light housekeeping duties as well as running errands.
- Helped children complete homework assignments and school projects.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Regularly traveled with family to help with vacation activities and childcare.
Industrial,Hotel and Home Cleaner
Various Cleaning Companies
07.1998 - 05.2024
- Increased repeat business by establishing trust and rapport with clients through consistent high-quality work.
- Enhanced the cleanliness and organization of homes with meticulous attention to detail in all tasks performed.
- Proactively identified maintenance issues during cleaning tasks, notifying clients of potential problems before they escalated.
- Reduced allergens and improved indoor air quality by regularly dusting surfaces and vacuuming floors.
- Supported clients during life transitions such as moving or downsizing by providing customized cleaning solutions based on their needs.
- Maintained a safe and healthy home environment through the proper use of eco-friendly cleaning products.
- Streamlined cleaning processes, implementing efficient techniques for faster completion without sacrificing quality.
- Utilized professional-grade equipment and tools for superior results, ensuring a thoroughly clean and polished home environment.
- Handled sensitive items with care, respecting the privacy of clients while completing assigned tasks diligently.
- Consistently met deadlines, ensuring clients'' homes were cleaned and organized within their specified timeframes.
- Contributed to a positive first impression for guests by maintaining pristine common areas in client homes.
- Improved client satisfaction by providing thorough and efficient cleaning services tailored to individual preferences.
- Prevented potential damage to furniture and fixtures by using appropriate cleaning methods for various materials.
- Collaborated effectively with team members to complete large-scale projects efficiently while maintaining high standards of cleanliness.
- Demonstrated flexibility in accommodating last-minute schedule changes, ensuring continued client satisfaction despite unexpected disruptions.
- Maintained open lines of communication with homeowners regarding scheduling updates or special requests.
- Managed Laundry duties and inventory of cleaning supplies, restocking as necessary to maintain optimal efficiency during work assignments.
- Assisted clients with organizing personal belongings, resulting in a more functional living space.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Verified cleanliness and organization of storage areas and carts.
- Operated electronic backpack vacuums and floor sweepers.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Washed and put away kitchen dishes, utensils and glassware.
- Sorted, laundered and put away various laundry items.
- Handled requests for extra linens, toiletries and other supplies.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Returned emptied garbage receptacles to proper locations.
- Polished fixtures to achieve professional shine and appearance.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Rotated linens in storerooms and replenished when supplies ran low.
- Hang, cleaned and rehung draperies to maintain freshness.
Pharmacy Technician
GMF Medical Clinic
10.1998 - 08.2001
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Counted, measured and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Collected co-payments or full payments from customers.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Managed opening and closing duties for pharmacy.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Education
Health Care Assistant - Nursing
University of The Visayas
Cebu City, Phillipines 03.1992
Skills
- Strong Work Ethic
- Patience and understanding
- Reliability and punctuality
- Professionalism and Discretion
Languages
English and Filipino (Tagalog)
Professional Working
Timeline
In-Home Nanny
Hong Kong Chinese
04.2013 - 11.2024
Pharmacy Technician
GMF Medical Clinic
10.1998 - 08.2001
Industrial,Hotel and Home Cleaner
Various Cleaning Companies
07.1998 - 05.2024
Health Care Assistant - Nursing
University of The Visayas
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