Mariana Batista
Auckland
Summary
Experienced Test Analyst with over ten years of experience in the IT industry, possessing a strong background in manual and data testing. Adept at collaborating with cross-functional teams to ensure the delivery of high-quality solutions that align with client objectives. Skilled in facilitating stakeholder communication, defect management, and test automation. Demonstrated success in leading testing projects for clients in New Zealand and Brazil, with a focus on API and data testing. Committed to optimizing testing processes and exceeding client expectations.
Overview
11
11
years of professional experience
2
2
Certification
Work History
Test Lead
NTT Data
04.2020 - 05.2021
- Led testing delivery for telecommunications and banking clients, working with API testing and database testing
- Managed a team of Test Analysts to meet productivity targets and deadlines, providing coaching, mentoring, and resource allocation planning
- Facilitated meetings with clients, vendors, project managers, and stakeholders with both technical and non-technical backgrounds to ensure clear communication, alignment of expectations and building strong relationships and collaboration between teams
- Analysed technical solutions and led requirements negotiation, estimation, and testing scope, ensuring that testing activities aligned with project objectives and acceptance criteria
- Implemented methodologies and used test management tools such as Azure DevOps and Jira to manage testing activities effectively
- Reported testing activities, defects, and prioritised showstoppers and other issues to stakeholders and project teams, providing clear visibility into the status of testing activities.
Sr. Test Analyst
Qual IT
11.2017 - 03.2020
- Led and performed Manual Testing and Data Testing activities, ensuring that high-quality deliverables met the client's requirements
- Served as a Subject Matter Expert in Data testing, working closely with Projects Managers, Business Analysts, Developers, and Stakeholders to provide expert guidance and recommendations
- Collaborated with the Business team to determine acceptance criteria and scope, ensuring that testing activities aligned with project goals and objectives
- Facilitated meetings and workshops to seek document endorsement from stakeholders, ensuring clear communication and alignment of expectations
- Assisted the team with defect management, prioritization, tracking, and reporting, providing clear visibility into the status of testing activities
- Engaged in different activities, including testing planning and execution, SQL script creation for data warehousing testing, and automation, ensuring that testing activities were efficient and effective
- Provided User Acceptance Test support, ensuring that testing activities were aligned with client requirements and objectives
- Served as QualIT representative at the client's site, ensuring clear communication and coordination with project teams and stakeholders
- Provided support to the test manager for test planning activities, workload, and resource planning, ensuring that testing activities were managed effectively and efficiently.
Integration Engineer
Ericsson
05.2015 - 10.2016
- Played a critical role in two large-scale transformation projects for multiple telecommunications clients in Brazil and Central America, supporting legacy BSS/OSS system upgrades to their latest version
- Support legacy BSS/OSS system upgrade to its latest version
- Facilitate workshops to gather functional and non-functional requirements, ensuring clear communication and alignment with project goals and objectives
- Communicate and liaise with client's functional and technical teams, third-party vendors and stakeholders to validate solution feasibility
- Create functional and technical design documents using UML diagrams to facilitate client's endorsement processes
- Designed customer adaptation modules, ensuring that product solutions aligned with client needs and requirements
- Support product roadmap in coordination with clients and stakeholders
- Coordination of offshore deliverables developed by Ericsson's Global Service in India
- Design and code development of Oracle PL/SQL scripts and ETL tool (Ericsson Data Migration Framework) for product data migration and configuration
- Business As Usual and Early Life Support troubleshooting
- Triage and defect management to ensure defect resolution and compliance according to the client's SLAs and process.
System Analyst
Accenture
10.2010 - 05.2015
- Supporting the wholesale team to implement new features for the roaming system
- This support included different tasks across the service delivery life cycle (SDLC)
- Working as Business Analyst in a transformation project migrating the roaming system
- Actively working in all project phases, performing functional specification, third-party vendor management, testing support, go-live strategies and early life support
- Working on the integration between roaming system and other interfaces in the telecommunication domain such as mediation, billing, revenue assurance, middleware and security systems
- Producing functional design documents according to new requirements raised by business areas
- Triage and defect management to ensure defect attendance and resolution according to the client's SLAs and process (using Serena Mashups – defect management tool)
- Focal point to support IT operations team and troubleshooting, suggesting solutions and workaround
- Release management according to the client's process, such as plan, schedule, tests and approvals to ensure system integrity.
Junior System Analyst
Accenture
- Oracle PL/SQL developer, responsible for creating scripts for high priority defects and new mobile plans and promotions
- Test data creation with automated tools and unit testing execution
- Creation of technical design documents and submission for client's endorsement.
Education
Cloud Computing For Business Professionals -
University of Auckland
Auckland, NZ2021
Systems Analysis and Development - NZQA Level 6
Instituto Brasileiro De Tecnologia Avançada
2012
Skills
- Agile
- Web Applications Testing
- API Testing
- Data Testing
- Manual Testing
- SQL, PL/SQL, MySQL
Certification
- ISTQB Certified Tester Foundation Level – 2018
- ITIL Foundation Certificate in IT Service Management – 2013
Timeline
Test Lead
NTT Data
04.2020 - 05.2021
Sr. Test Analyst
Qual IT
11.2017 - 03.2020
Integration Engineer
Ericsson
05.2015 - 10.2016
System Analyst
Accenture
10.2010 - 05.2015
Junior System Analyst
Accenture
Cloud Computing For Business Professionals -
University of Auckland
Systems Analysis and Development - NZQA Level 6
Instituto Brasileiro De Tecnologia Avançada
Similar Profiles
Pankaj NathPankaj Nath
Director - Cloud & Infrastructure Services at NTT DATA Services (Previously NTT/Netmagic)Director - Cloud & Infrastructure Services at NTT DATA Services (Previously NTT/Netmagic)
GAZI MAMOONUR ALAMGAZI MAMOONUR ALAM
SENIOR NETWORK ENGINEER at NTT GLOBAL PVT. LTD(NTT DATA)SENIOR NETWORK ENGINEER at NTT GLOBAL PVT. LTD(NTT DATA)
Yashika SureshbabuYashika Sureshbabu
Service Desk Analyst / Acting Shift Lead at NTT GDC India Private Limited / NTT DataService Desk Analyst / Acting Shift Lead at NTT GDC India Private Limited / NTT Data
Sakhile MthembuSakhile Mthembu
Sales Specialist-Account manager at NTT DATA-Dimension DataSales Specialist-Account manager at NTT DATA-Dimension Data
Manoj YasarathneManoj Yasarathne
Regional Manager at Purple Door LLCRegional Manager at Purple Door LLC