Maria Sol Scaglia
Queenstown,New Zealand
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Hardworking and reliable. Offering confidence and commitment. Highly organized, proactive and punctual with team-oriented mentality.
Overview
7
7
years of professional experience
Work History
Car Rental Agent
Omega Rentals
Frankton, Queenstown
12.2022 - Current
- Trained new employees on operational procedures related to car rentals.
- Explained the terms of rental agreements to customers.
- Maintained records of vehicle availability, condition, maintenance and repair history.
- Responded promptly to customer inquiries via phone or email.
- Organized paperwork related to rentals, returns and repairs.
- Ensured that all safety regulations were followed when handling vehicles.
- Utilized computer software systems for tracking transactions and updating customer profiles.
- Performed basic maintenance such as checking tire pressure, fluid levels.
- Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
- Collected payment by processing credit card transactions.
- Resolved customers' complaints regarding products or services.
Cleaner
First Base Accommodation
Te Aro, Wellington
07.2022 - 11.2022
- Cleaning of common areas
- Re-stock of public toilets supplies
- Disposed of rubbish responsibly in accordance with relevant legislation and guidelines.
Administrative Assistant
Embassy Of Argentina in New Zealand
Wellington, Wellington
06.2022 - 11.2022
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Inventoried and ordered supplies for office.
- Composed correspondence, reports and meeting notes.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Responded effectively to sensitive inquiries or complaints.
- Processed financial documents, contracts, expense reports and invoices.
- Assisted with payroll preparation and entered data into cumulative payroll document.
Rental Car Agent
Apex Queenstown
Queenstown, Otago
04.2022 - 06.2022
- Cleaning and preparing vehicles for hire.
- Basic mechanics checks.
- Driving shuttle bus to and from the airport terminal.
- Responded effectively to customer questions and inquiries and provided information regarding products.
- Completing rental contracts and transactions.
- Recorded accurate customer orders utilizing company computer system.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Cleaner Supervisor
Stay Waiheke
Waiheke Island, Auckland
12.2021 - 04.2022
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Interacted pleasantly with clients and guests when performing daily duties.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Organized supplies for use based on expected customer needs.
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
Food and Beverage Attendant
Walter Peak, Real NZ
Queenstown, Queenstown
05.2021 - 11.2021
- Provided exceptional service that reflected restaurant standards and core values.
- Replenished stocking stations with utensils, condiments and napkins.
- Set tables for upcoming meals by following food service guidelines.
- Asked customers about meals to assess satisfaction and collect vital feedback.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Effectively multitasked within fast-paced environment.
Cleaning Staff Member
A Woman's touch
Queenstown, Queenstown
05.2021 - 11.2021
- Executed regular maintenance duties such as vacuuming floors, mopping surfaces, and removing dust.
- Collaborated seamlessly with team members to achieve goals
Box Maker Kiwi Season
Eastpack Collins, Collins Lane.
Te Puke, Tauranga
03.2021 - 05.2021
- Labeled boxes, containers, and pallets for shipment purposes.
- Followed safety protocols while operating machinery such as conveyors and hoists.
- Collaborated with team members to achieve daily production goals.
- Reported any damages or discrepancies observed during operations to supervisor.
- Organized warehouse inventory and stocked shelves with incoming deliveries.
Cherry Picker
Dunstan Hills
Alexandra, Alexandra
12.2020 - 02.2021
Nursery Worker
Riversun Nursery
Gisborne, Gisborne
07.2020 - 12.2020
- Adhered to watering schedule to keep greenhouse plants healthy and well-maintained.
- Utilized proven methods for watering and fertilization to minimize plant losses while maintaining plant health.
- Retrieved plants and flowers at customers' requests.
- Applied pesticides to prevent insect infestation.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Administrative Assistant
Ministry of Education, Buenos Aires state
La Plata, Buenos Aires
01.2019 - 11.2019
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Directed customer communication to appropriate department personnel.
- Assisted with payroll preparation and entered data into cumulative payroll document.
Notary Public Assistant
Grisolia & Vizcarra Notary Publics
La Plata, Buenos Aires, Argentina
05.2017 - 12.2018
- Notarized various types of documents such as wills, contracts, power of attorney forms, mortgages.
- Answered inquiries from customers regarding fees charged for various types of notarizations.
- Organized notary services for clients by preparing the necessary paperwork, verifying identification documents, and ensuring compliance with state laws.
- Instructed customers on how to fill out forms correctly prior to notarizing them.
- Performed administrative tasks such as scheduling appointments, filing documents, and answering phone calls.
- Maintained updated records of all completed notarial acts in accordance with local regulations.
- Documented transactions in notary journal to maintained permanent records.
- Assisted management with weekly inventory by creating and implementing inventory control system.
Education
Notary Public -
University of La Plata
Faculty Of Legal And Social Sciences12.2019
Lawyer -
University of La Plata
Faculty Of Legal And Social Sciences04.2019
Skills
- Accuracy and efficiency
- Friendly, positive attitude
- Multitasking
- Reliable and trustworthy
- Customer service
- Work ethic
- Strong Organizational Skills
- Meticulous Attention to Detail
- Operations Support
- Storage Organization
- Problem-Solving
- Sorting and Labeling
- Clear Communication
Languages
English
Professional
Spanish
Native/ Bilingual
Affiliations
- Gym
- Healthy life style
- Volunteer at Citizens Advice Bureau
Timeline
Car Rental Agent
Omega Rentals
12.2022 - Current
Cleaner
First Base Accommodation
07.2022 - 11.2022
Administrative Assistant
Embassy Of Argentina in New Zealand
06.2022 - 11.2022
Rental Car Agent
Apex Queenstown
04.2022 - 06.2022
Cleaner Supervisor
Stay Waiheke
12.2021 - 04.2022
Food and Beverage Attendant
Walter Peak, Real NZ
05.2021 - 11.2021
Cleaning Staff Member
A Woman's touch
05.2021 - 11.2021
Box Maker Kiwi Season
Eastpack Collins, Collins Lane.
03.2021 - 05.2021
Cherry Picker
Dunstan Hills
12.2020 - 02.2021
Nursery Worker
Riversun Nursery
07.2020 - 12.2020
Administrative Assistant
Ministry of Education, Buenos Aires state
01.2019 - 11.2019
Notary Public Assistant
Grisolia & Vizcarra Notary Publics
05.2017 - 12.2018
Notary Public -
University of La Plata
Lawyer -
University of La Plata
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