Maribeth Harvey
Mount Roskill,Auckland
Summary
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations. I am passionate about working with a wide range of multicultural organizations & people. I hold over 15 years’ experience in education management and administration support roles.
Overview
7
7
years of professional experience
Work History
Service Coordinator Lead
Peke Waihanga
Auckland
09.2023 - Current
- Streamline processes and focus on continuous improvement by creating systems and monitoring administrative and customer service functions
- Ensure we deliver our contracts to a high standard and add value to all our service users
- Maintain clinic efficiency by planning and implementing office systems, layout and equipment procurement
- Keeping accurate patient records and create data tables for reporting.
Learning Manager
ETCO
Auckland
10.2022 - 09.2023
- Plan, implement, and provide ongoing professional development and feedback for tutors, focusing on building positive relationships, student culture, and classroom community
- Developing and Managing the Learning Support Managers in evaluating key competencies of our tutors, development plans improving the quality and efficiency of their classroom management and instructional practice, including unit and lesson planning, lesson execution, and collection and use of assessment data
- Identifying training needs by consulting with the team and management and using needs assessments, and cross teams learning
- Observe, document, and code tutor-student interactions in all assigned classes and review and ensure lesson plans meets standards
- Complete and manage tutor performance evaluations
- Managing new technologies and other technical requirements to develop, manage and deliver training of the region
- Maintain current knowledge of training standards and trends by attending seminars, consulting with other professionals, and reading trade publications.
Registrar/Administrator/Marketing
The College of Natural Health and Homeopathy
Auckland
09.2021 - 09.2022
- Work with the OM to maintain compliance & reporting for TEC, NZQA, Fees Free, Study Link, Public Trust, Police Vetting & Health & Safety requirements
- Assist with projects & administrative tasks; Policy writing, QMS documents
- Process enquiries and applications, arranging pre-enrolment interviews
- Issues Offer/Enrollment packs and ensure student documentation is collected and processed and meets TEC requirements
- Maintain and grow social media presence such as Linked In, Facebook, and Instagram content
- Maintain the Student Management System (Take2 and Tiple/Wisenet)
- Bi-cultural officer.
Education Lead
Coastguard Boating Education
Auckland
09.2017 - 09.2021
- Work with the GM to ensure compliance & reporting for TEC, NZQA, Fees Free, Study Link, Police Vetting & Health & Safety requirements
- Assist with projects & administrative tasks; Policy writing, QMS documents
- Support the enhancement of quality educational outcomes for Coastguard Boating Education; Monitoring, collating & reporting feedback to aid development & learning outcomes internally & to the organizations board
- Administer the NZQA CIDMO Skipper Restricted Limits programme & admin support for the internal education group
- Bi-cultural officer.
Education
Certificate in Animal Management -
Unitec Institute of Technology
01.2011
Certificate in Te Reo Maori Level 2 -
Te Wananga o Aotearoa
01.2009
New York State Licensed Cosmetologist -
Orlo School of Hair Design and Cosmetology
01.1995
Bachelor of Arts-Communications Arts -
State Univeristy of New York
01.1991
Associate of Arts -
Dean College
01.1989
Skills
- Community & multicultural framework engagement
- Event Management
- Legislative compliance and process involvement
- Work within budgets/timelines
- Student/learner focused
- Fast & adaptable learner
- Motivated team player
- Friendly, loyal and approachable
- MS Office/Teams
- Office 365
- Google Drive
- STEO
- Take2/Wisenet
- Study Link
- Fees Free
- Public Trust
- NSI/Workspace
- Survey Monkey
- Hubspot
- Certificate of Approval (COA)
- Workplace first aid
- NZQA Assessor Unit Standard 4098
- Fire and Emergency Warden
- Health and Safety Representative Initial
- Host Responsibility
- Privacy Act 2020
- Privacy ABC
- Privacy 101
- Maritime VHF Certificate
- ICAgile Certified Professional-Business Agility Foundations
- Program follow-up and assessment
- Accurate Recordkeeping
- Meeting facilitation
- Team Leadership
Unit Standards And Certifications
- Certificate of Approval (COA)
- Workplace first aid
- NZQA Assessor Unit Standard 4098
- Fire and Emergency Warden
- Health and Safety Representative Initial
- Host Responsibility
- Privacy Act 2020
- Privacy ABC
- Privacy 101
- Maritime VHF Certificate
- Event Management
- ICAgile Certified Professional-Business Agility Foundations
References
Available upon request
Timeline
Service Coordinator Lead
Peke Waihanga
09.2023 - Current
Learning Manager
ETCO
10.2022 - 09.2023
Registrar/Administrator/Marketing
The College of Natural Health and Homeopathy
09.2021 - 09.2022
Education Lead
Coastguard Boating Education
09.2017 - 09.2021
Certificate in Animal Management -
Unitec Institute of Technology
Certificate in Te Reo Maori Level 2 -
Te Wananga o Aotearoa
New York State Licensed Cosmetologist -
Orlo School of Hair Design and Cosmetology
Bachelor of Arts-Communications Arts -
State Univeristy of New York
Associate of Arts -
Dean College
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