Summary
Overview
Work History
Education
Skills
Unit Standards And Certifications
References
Timeline
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Maribeth Harvey

Mount Roskill,Auckland

Summary

Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations. I am passionate about working with a wide range of multicultural organizations & people. I hold over 15 years’ experience in education management and administration support roles.

Overview

7
7
years of professional experience

Work History

Service Coordinator Lead

Peke Waihanga
Auckland
09.2023 - Current
  • Streamline processes and focus on continuous improvement by creating systems and monitoring administrative and customer service functions
  • Ensure we deliver our contracts to a high standard and add value to all our service users
  • Maintain clinic efficiency by planning and implementing office systems, layout and equipment procurement
  • Keeping accurate patient records and create data tables for reporting.

Learning Manager

ETCO
Auckland
10.2022 - 09.2023
  • Plan, implement, and provide ongoing professional development and feedback for tutors, focusing on building positive relationships, student culture, and classroom community
  • Developing and Managing the Learning Support Managers in evaluating key competencies of our tutors, development plans improving the quality and efficiency of their classroom management and instructional practice, including unit and lesson planning, lesson execution, and collection and use of assessment data
  • Identifying training needs by consulting with the team and management and using needs assessments, and cross teams learning
  • Observe, document, and code tutor-student interactions in all assigned classes and review and ensure lesson plans meets standards
  • Complete and manage tutor performance evaluations
  • Managing new technologies and other technical requirements to develop, manage and deliver training of the region
  • Maintain current knowledge of training standards and trends by attending seminars, consulting with other professionals, and reading trade publications.

Registrar/Administrator/Marketing

The College of Natural Health and Homeopathy
Auckland
09.2021 - 09.2022
  • Work with the OM to maintain compliance & reporting for TEC, NZQA, Fees Free, Study Link, Public Trust, Police Vetting & Health & Safety requirements
  • Assist with projects & administrative tasks; Policy writing, QMS documents
  • Process enquiries and applications, arranging pre-enrolment interviews
  • Issues Offer/Enrollment packs and ensure student documentation is collected and processed and meets TEC requirements
  • Maintain and grow social media presence such as Linked In, Facebook, and Instagram content
  • Maintain the Student Management System (Take2 and Tiple/Wisenet)
  • Bi-cultural officer.

Education Lead

Coastguard Boating Education
Auckland
09.2017 - 09.2021
  • Work with the GM to ensure compliance & reporting for TEC, NZQA, Fees Free, Study Link, Police Vetting & Health & Safety requirements
  • Assist with projects & administrative tasks; Policy writing, QMS documents
  • Support the enhancement of quality educational outcomes for Coastguard Boating Education; Monitoring, collating & reporting feedback to aid development & learning outcomes internally & to the organizations board
  • Administer the NZQA CIDMO Skipper Restricted Limits programme & admin support for the internal education group
  • Bi-cultural officer.

Education

Certificate in Animal Management -

Unitec Institute of Technology
01.2011

Certificate in Te Reo Maori Level 2 -

Te Wananga o Aotearoa
01.2009

New York State Licensed Cosmetologist -

Orlo School of Hair Design and Cosmetology
01.1995

Bachelor of Arts-Communications Arts -

State Univeristy of New York
01.1991

Associate of Arts -

Dean College
01.1989

Skills

  • Community & multicultural framework engagement
  • Event Management
  • Legislative compliance and process involvement
  • Work within budgets/timelines
  • Student/learner focused
  • Fast & adaptable learner
  • Motivated team player
  • Friendly, loyal and approachable
  • MS Office/Teams
  • Office 365
  • Google Drive
  • STEO
  • Take2/Wisenet
  • Study Link
  • Fees Free
  • Public Trust
  • NSI/Workspace
  • Survey Monkey
  • Hubspot
  • Certificate of Approval (COA)
  • Workplace first aid
  • NZQA Assessor Unit Standard 4098
  • Fire and Emergency Warden
  • Health and Safety Representative Initial
  • Host Responsibility
  • Privacy Act 2020
  • Privacy ABC
  • Privacy 101
  • Maritime VHF Certificate
  • ICAgile Certified Professional-Business Agility Foundations
  • Program follow-up and assessment
  • Accurate Recordkeeping
  • Meeting facilitation
  • Team Leadership

Unit Standards And Certifications

  • Certificate of Approval (COA)
  • Workplace first aid
  • NZQA Assessor Unit Standard 4098
  • Fire and Emergency Warden
  • Health and Safety Representative Initial
  • Host Responsibility
  • Privacy Act 2020
  • Privacy ABC
  • Privacy 101
  • Maritime VHF Certificate
  • Event Management
  • ICAgile Certified Professional-Business Agility Foundations

References

Available upon request

Timeline

Service Coordinator Lead

Peke Waihanga
09.2023 - Current

Learning Manager

ETCO
10.2022 - 09.2023

Registrar/Administrator/Marketing

The College of Natural Health and Homeopathy
09.2021 - 09.2022

Education Lead

Coastguard Boating Education
09.2017 - 09.2021

Certificate in Animal Management -

Unitec Institute of Technology

Certificate in Te Reo Maori Level 2 -

Te Wananga o Aotearoa

New York State Licensed Cosmetologist -

Orlo School of Hair Design and Cosmetology

Bachelor of Arts-Communications Arts -

State Univeristy of New York

Associate of Arts -

Dean College
Maribeth Harvey