MARICHU SALINAS
Te Awamutu,WKO
Summary
Dynamic professional with robust expertise in customer service and healthcare, demonstrated during tenure at Motel. Proficient in decision-making and adept multitasking, enhancing guest satisfaction through effective complaint resolution and optimized operations. Dedicated to quality assurance and patient-centered care, swiftly adapting to meet diverse need.
Overview
24
24
years of professional experience
Work History
Laundry and Dry Cleaning Assistant
Sincerity Dry Cleaning
2024.07 - 2024.07
- Maintained a safe and efficient work environment by adhering to company guidelines and cleaning protocols.
- Demonstrated adaptability by quickly learning new techniques and technologies related to laundry and dry cleaning processes.
- Contributed to team efficiency by effectively communicating with coworkers and supervisors, ensuring seamless workflow between departments.
- Played a vital role in upholding company reputation by resolving client complaints professionally, rectifying any errors or dissatisfaction promptly.
Health Care Assistant
Radius Matamata Country Lodge
2021.10 - 2023.06
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
Production Worker
Inghams Chicken
2019.06 - 2021.09
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Motel Manager
O'Reilly's Motel
2018.05 - 2021.06
- Handled guest complaints efficiently, resolving issues quickly to maintain satisfaction levels consistently high.
- Improved guest satisfaction by implementing efficient check-in and check-out procedures.
- Coordinated events held at the motel facility, ensuring seamless execution of special occasions that met clients'' expectations.
- Managed daily operations for better customer service and increased revenue.
Production Associate
Innodata Knowledge Services
2000.04 - 2010.04
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Used equipment properly to avoid workplace hazards or injuries.
- Organized work to meet demanding production goals.
- Participated in training sessions to enhance skills and knowledge.
Education
High School Diploma -
Saint Alphonsus Catholic School
Lapu-Lapu Cebu City2016-03
Bachelor of Science - Computer Science
University of San Carlos
Cebu City2000-03
Skills
- Team leadership
- Time management
- Decision-making
- Goals and performance
- Motivational skills
- Patient-focused care
- Empathy and compassionate care
- Efficient multitasking
- Computer skills
- Quality assurance
- Hand-eye coordination
Timeline
Laundry and Dry Cleaning Assistant
Sincerity Dry Cleaning
2024.07 - 2024.07
Health Care Assistant
Radius Matamata Country Lodge
2021.10 - 2023.06
Production Worker
Inghams Chicken
2019.06 - 2021.09
Motel Manager
O'Reilly's Motel
2018.05 - 2021.06
Production Associate
Innodata Knowledge Services
2000.04 - 2010.04
High School Diploma -
Saint Alphonsus Catholic School
Bachelor of Science - Computer Science
University of San Carlos