Marie Cheng
Newmarket
Summary
Customer-oriented team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Thus, an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Bartender Assistant
Ace Karaoke
11.2023 - Current
- Enhanced customer satisfaction by efficiently preparing and serving beverages in a timely manner.
- Improved drink presentation by garnishing each beverage with appropriate accompaniments.
- Stocked and maintained bar inventory, ensuring adequate supplies for busy shifts.
- Assisted with opening and closing procedures, maintaining a clean and organized workspace.
Waitress Trainee
Sunrise Cafe
07.2022 - 12.2022
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
- Assisted in improving overall restaurant efficiency by effectively communicating with kitchen staff and management.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Contributed to increased revenue by upselling menu items and suggesting complementary dishes or beverages based on guests'' preferences.
Education
Bachelor of Science - Computer And Information Sciences
Auckland University of Technology
Auckland, NZ07.2026
High School Diploma -
Epsom Girls Grammar School
Auckland, NZ12.2022
Skills
- Beverage preparation
- Attention to detail
- Customer service
- Sales Techniques
- Supply Restocking
- Product promotion
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Professional Working
English
Professional Working
Timeline
Bartender Assistant
Ace Karaoke
11.2023 - Current
Waitress Trainee
Sunrise Cafe
07.2022 - 12.2022
Bachelor of Science - Computer And Information Sciences
Auckland University of Technology
High School Diploma -
Epsom Girls Grammar School
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