Marie Faye C. Bolonos
Auckland
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
8
8
years of professional experience
Work History
Store Manager
Pandora
06.2022 - Current
- Company Overview: Pandora designs, manufactures and markets hand-finished and contemporary jewelry made from high quality materials at affordable prices. The collectible charm bracelet is the Pandora cornerstone product and fosters repeat purchases and customers’ loyalty. It is complemented by a growing range of other collections consistent with the company’s core values of affordable and collectible jewelry.
- Track and monitor my team members’ sales performance
- Coaching
- Aim to reach the target
- Attend weekly managers meeting for the sales performance.
- Provide feedback
- Visual Merchandising head.
Store Manager
Alura Diamonds
05.2019 - 06.2022
- Company Overview: Alura Diamonds: Is one of the fast growing jewelry company in Qatar, that’s originally base in London, which creates jewelry of unsurpassed beauty that expresses love and the woman’s desires. Enhancing the value of the brand by ensuring that covey the best in designs and quality with the motto “Luxury embedded with trust “
- Knowledgeable enough in products/ items such as Qualities of Diamonds, Gems, Stones and the 4 C’s.
- Excellent communication skills in dealing clients.
- Professionalism in the work area.
- Merchandise items and providing outstanding customer service
- Manage cash and card transactions and balancing inventory and sales
- Aim to reach target
Store Supervisor
La Moda Sunglasses
04.2017 - 04.2019
- Company Overview: La Moda Sunglasses: An Elite boutique showroom that flaunts the latest and classic sunglasses design. Offering an extensive selection of International high-end fashion eyewear brands.
- Professionally serves the customers by genuinely showing interest in assisting them, closing the deal and ensuring we give them the satisfaction
- Build team rapport for the betterment of the company and to everyone
- Generates reports to the Head Office and Area Sales Manager in daily, weekly and monthly basis
Education
Certificate of Completion on Caregiver - Elderly and Dementia, Advanced Skills, Special Needs and Disabilities, Basic First Aid and Firefighting
ICON TRAINING CENTRE
03.2021
Bachelor of Science in Business Administration - Banking and Finance, Microsoft, Accounting, Information technology
BUKIDNON STATE UNIVERSITY
01.2010
Secondary Level - undefined
LOYOLA HIGH SCHOOL
01.2006
Skills
- Time Management
- Customer service
- Problem-solving
- Payroll management
- Customer relations
- Documentation and reporting
- Multitasking and organization
- Store operations
- Team leadership and coaching
- Shift scheduling
- Recruitment and hiring
- Staff management
Timeline
Store Manager
Pandora
06.2022 - Current
Store Manager
Alura Diamonds
05.2019 - 06.2022
Store Supervisor
La Moda Sunglasses
04.2017 - 04.2019
Bachelor of Science in Business Administration - Banking and Finance, Microsoft, Accounting, Information technology
BUKIDNON STATE UNIVERSITY
Secondary Level - undefined
LOYOLA HIGH SCHOOL
Certificate of Completion on Caregiver - Elderly and Dementia, Advanced Skills, Special Needs and Disabilities, Basic First Aid and Firefighting
ICON TRAINING CENTRE
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