Marie Tuivai
Auckland,New Zealand
Summary
Dynamic professional with a proven track record in exceptional customer service at Jetconnect Qantas. Skilled in teamwork and organizational excellence, I thrive in collaborative environments. Recognized for my ability to accept feedback and enhance team performance, I am committed to fostering positive customer experiences and driving operational success.
Overview
4
4
years of professional experience
Work History
Cabin Crew
Jetconnect Qantas
Auckland, New Zealand
11.2023 - Current
- Delivered exceptional customer service through friendly and effective interactions.
- Embraced feedback to foster continuous professional and personal growth.
- Maintained a polished appearance during all customer engagements.
Checkout Operator
Mitre10 Mega
Auckland, New Zealand
07.2021 - 07.2023
- Delivered exceptional customer service by assisting with inquiries and greeting customers.
- Ensured safe and efficient packing of items for customer satisfaction.
- Maintained cleanliness and organization of checkout area to enhance operational efficiency.
Student Ambassador
Auckland University of Technology
Auckland, New Zealand
07.2022 - 01.2023
- Set an example for others by performing exceptionally individual performance and providing exceptional hospitality.
- Advocated for increased accessibility of resources available to student leaders.
- Organized team-building activities to foster collaboration among members.
Education
Level 4 - International Flight Attendant
New Zealand School of Tourism
Auckland, New Zealand11-2023
Certificate - Science and Technology
Auckland University of Technology
Auckland, New Zealand12-2019
Certificate - Business Studies (Management)
Massey University
Palmerston North, NZBachelor - Spatial Design
Auckland University of Technology
Auckland, NZSkills
- Time Management
- Exceptional customer service
- Feedback acceptance
- Organizational skills
Languages
English
Native/ Bilingual
Tonga
Native/ Bilingual
Extracurricular
- Student Representative (Managment Course)
References
References available upon request.
Timeline
Cabin Crew
Jetconnect Qantas
11.2023 - Current
Student Ambassador
Auckland University of Technology
07.2022 - 01.2023
Checkout Operator
Mitre10 Mega
07.2021 - 07.2023
Level 4 - International Flight Attendant
New Zealand School of Tourism
Certificate - Science and Technology
Auckland University of Technology
Certificate - Business Studies (Management)
Massey University
Bachelor - Spatial Design
Auckland University of Technology
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