Summary
Overview
Work History
Education
Skills
Languages
Extracurricular
References
Timeline
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Marie Tuivai

Marie Tuivai

Auckland,New Zealand

Summary

Dynamic professional with a proven track record in exceptional customer service at Jetconnect Qantas. Skilled in teamwork and organizational excellence, I thrive in collaborative environments. Recognized for my ability to accept feedback and enhance team performance, I am committed to fostering positive customer experiences and driving operational success.

Overview

4
4
years of professional experience

Work History

Cabin Crew

Jetconnect Qantas
Auckland, New Zealand
11.2023 - Current
  • Delivered exceptional customer service through friendly and effective interactions.
  • Embraced feedback to foster continuous professional and personal growth.
  • Maintained a polished appearance during all customer engagements.

Checkout Operator

Mitre10 Mega
Auckland, New Zealand
07.2021 - 07.2023
  • Delivered exceptional customer service by assisting with inquiries and greeting customers.
  • Ensured safe and efficient packing of items for customer satisfaction.
  • Maintained cleanliness and organization of checkout area to enhance operational efficiency.

Student Ambassador

Auckland University of Technology
Auckland, New Zealand
07.2022 - 01.2023
  • Set an example for others by performing exceptionally individual performance and providing exceptional hospitality.
  • Advocated for increased accessibility of resources available to student leaders.
  • Organized team-building activities to foster collaboration among members.

Education

Level 4 - International Flight Attendant

New Zealand School of Tourism
Auckland, New Zealand
11-2023

Certificate - Science and Technology

Auckland University of Technology
Auckland, New Zealand
12-2019

Certificate - Business Studies (Management)

Massey University
Palmerston North, NZ

Bachelor - Spatial Design

Auckland University of Technology
Auckland, NZ

Skills

  • Time Management
  • Exceptional customer service
  • Feedback acceptance
  • Organizational skills

Languages

English
Native/ Bilingual
Tonga
Native/ Bilingual

Extracurricular

  • Student Representative (Managment Course)

References

References available upon request.

Timeline

Cabin Crew

Jetconnect Qantas
11.2023 - Current

Student Ambassador

Auckland University of Technology
07.2022 - 01.2023

Checkout Operator

Mitre10 Mega
07.2021 - 07.2023

Level 4 - International Flight Attendant

New Zealand School of Tourism

Certificate - Science and Technology

Auckland University of Technology

Certificate - Business Studies (Management)

Massey University

Bachelor - Spatial Design

Auckland University of Technology
Marie Tuivai