Marie Yvette C. Beo
Christchurch,New Zealand
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
20
20
years of professional experience
Work History
House Keeping
Francie Needham
03.2025 - 04.2025
- Enhanced cleanliness and sanitation by performing daily housekeeping tasks such as sweeping, mopping, and dusting.
- Promoted a clean working environment through regular housekeeping activities and adherence to sanitation protocols.
Food Server/Customer Service Cashier
Paragon Tower Hotel
01.2013 - 05.2014
- Finished Contract
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Coordinated with kitchen staff to ensure timely delivery of food, enhancing customer satisfaction.
Data Encoder
BPI Family Bank
11.2004 - 05.2006
- Finished Contract
- Supported team members, sharing knowledge and expertise on best practices for accurate data encoding.
- Prepared source data for computer entry by compiling and sorting information.
- Maintained high levels of confidentiality, ensuring sensitive data was handled appropriately during the encoding process.
- Reviewed validation output and performed specified manual checks on data to evaluate consistency and completeness.
- Updated and maintained customer information, documents and records.
Education
BS - Pharmacy
Manila, Philippines10-1996
Medical Secretary
United Doctors Medical Center
Manila, Philippines05-1991
Secondary
Manila High School
01.1989
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Customer relations
Timeline
House Keeping
Francie Needham
03.2025 - 04.2025
Food Server/Customer Service Cashier
Paragon Tower Hotel
01.2013 - 05.2014
Data Encoder
BPI Family Bank
11.2004 - 05.2006
Secondary
Manila High School
BS - Pharmacy
Medical Secretary
United Doctors Medical Center
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