Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Marie Fe ALINTOG

Canterbury,CAN

Summary

Dynamic and detail-oriented professional with a strong background in hospitality, exemplified during my tenure at Pier Hotel. Proven expertise in deep cleaning and room sanitation, coupled with exceptional customer service skills. Adept at multitasking and prioritizing tasks to enhance guest satisfaction while maintaining high cleanliness standards.

Overview

1
1
year of professional experience

Work History

Housekeeper

Pier Hotel
Canterbury, Kaikoura
09.2024 - Current
  • Dust-mopped, vacuumed, and buffed floors to maintain a clean and safe environment.
  • Cleaned and restocked restroom areas with towels and toiletries.
  • Demonstrated ability to clean and organize multiple rooms efficiently and effectively.
  • Emptied trash cans and carried full trash bags to dumpsters and outside garbage bins.
  • Proficiently managed time to complete assigned tasks within allocated deadlines.
  • Wiped down windows and mirrors with glass cleaner.
  • Sanitized bathroom fixtures and restocked amenities according to established protocols.
  • Reported any maintenance or safety issues to the appropriate personnel.
  • Sanitized tables and countertops with cleaning solutions.
  • Prioritized work tasks and remained flexible to workload changes.
  • Applied knowledge of proper chemical usage when sanitizing bathrooms, kitchens.
  • Performed deep cleans of guest rooms, including carpets, drapes, walls, and fixtures upon request.
  • Demonstrated commitment to providing high standards of hospitality services at all times.
  • Washed tub and shower basins and cleaned shower curtains.
  • Customized cleaning services for clients by making changes when necessary.
  • Vacuumed rugs and draperies and ironed clean linens.
  • Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
  • Changed bed linens and towels on a regular basis according to client's instructions.
  • Kept storage areas and carts well-stocked, clean, and tidy.
  • Washed windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
  • Cleaned rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
  • Emptied wastebaskets, emptied, and cleaned ashtrays, and transported other trash and waste to disposal areas.
  • Washed dishes and cleaned kitchens, cooking utensils and silverware.

Front of the House

Night n Day
Canterbury, Kaikoura
05.2024 - Current
  • Worked with coworkers to complete tasks.
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
  • Responded quickly to meet customer needs and resolve problems.
  • Focused on learning new skills and staying updated with industry changes.
  • Committed to delivering excellent customer service while working in a fast-paced environment.
  • Participated in ongoing training to enhance own job skills and knowledge.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed day-to-day duties accurately and efficiently.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Education

High School Diploma -

University of Baguio
Philippines

Skills

  • Housekeeping
  • Teamwork
  • Customer service
  • Bathroom cleaning
  • Hospitality background
  • Cleaning bathrooms
  • Mopping and sweeping
  • Vacuuming and sweeping
  • Deep cleaning expertise
  • Vacuuming
  • Dusting furniture
  • Customer service-focused
  • Kitchen cleaning
  • Cleaning and organizing
  • Multitasking and organization
  • Basic maintenance
  • Watering plants
  • Hardworking
  • Linen replacement
  • Room sanitation
  • Task prioritization
  • Time management
  • Attention to detail
  • Flexibility
  • Mopping and buffing floors
  • Deep cleaning
  • Cleaning methods
  • Safe cleaning with chemicals

References

Vannesa Barnes, House Manager, Pier Hotel, (021) 106-3948, vannesabarnes@gmail.com

Timeline

Housekeeper

Pier Hotel
09.2024 - Current

Front of the House

Night n Day
05.2024 - Current

High School Diploma -

University of Baguio
Marie Fe ALINTOG