MARIKE SKINNER
Auckland
Summary
Experienced Territory Sales Manager with a proven track record in pharmaceutical and dental sales, spanning over 10 years. Skilled in cultivating strong relationships with existing clients while expanding market reach through new account development. Consistently achieving year-over-year sales growth, demonstrating a knack for surpassing set targets and embracing the dynamic nature of sales challenges.
Overview
20
20
years of professional experience
Work History
Orthodontic Sales Specialist
Ormco
05.2022 - Current
- Developed sales strategies to enhance customer engagement and drive revenue growth.
- Analyzed market trends to identify new business opportunities and optimize product offerings.
- Collaborated with cross-functional teams to streamline processes and improve customer satisfaction.
- Created targeted marketing campaigns that resulted in increased brand awareness and customer loyalty.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Adapted selling approach based on each customer''s unique needs/preferences; tailoring product offerings accordingly.
- Expanded customer base with targeted prospecting and lead generation efforts.
- Informed customers of promotions to increase sales productivity and volume.
- Stayed current on company offerings and industry trends.
- Presented professional image consistent with company's brand values.
Territory Sales Manager
Kerr
05.2021 - 04.2022
- Developed strategic sales plans to penetrate new markets and expand client base.
- Managed key customer relationships, ensuring exceptional service and support.
- Analyzed market trends to identify growth opportunities and inform decision-making.
- Led cross-functional teams to execute successful product launches across territories.
- Collaborated with marketing to create targeted campaigns that increased brand awareness.
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Established strong relationships with key clients, boosting customer retention rates.
- Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.
- Provided exceptional support to existing customers, leading to increased repeat business and referrals.
- Motivated and mentored sales employees to enhance presentation, negotiation and customer relations abilities.
- Organized trade shows and events within the territory to showcase company products, generating leads and increasing brand exposure.
- Managed sales pipeline effectively by prioritizing high-potential prospects while keeping track of potential opportunities at various stages of development.
- Developed customized solutions based on client needs, resulting in increased customer satisfaction and loyalty.
- Collaborated with marketing department to create promotional materials that drove brand awareness in the territory.
- Conducted regular product training sessions for distribution partners, ensuring their ability to effectively sell products to endcustomers.
- Attended trade shows and industry events to promote company products and services.
Territory Sales Manager
Oraltec
05.2019 - 05.2021
- Maximize sales in the designated territory
- To support the marketing and promotions of products and equipment in a professional and ethical manner using appropriate communication methods including mailers, email, phone contact, conferences and face to face selling
- Represent and build the name of the company by superior service as a means of winning over customer loyalty and improving market share
- Maintain an appropriate call cycle with flexibility with a planned approach and appointments to ensure maximum number of quality meetings with customers
- Co-call with supplier representatives
- Demonstrate equipment to customers
- Participate in sales and product training
- Manage sales territory
Territory Sales Manager
MSD (Merck, Sharp, Dohme)
01.2011 - 01.2018
- Arranging appointments with medical doctors and medical teams
- Targeting general practitioners, physician specialists, surgeons, gynecologists, cardiologists and dentists.
- Educating ICU staff
- Attending exhibitions when required
- Building long term relationships with clients and providing the best possible customer service
- Having excellent sales acumen and strong service orientation
- Identifying, influencing and building relationships with key decision makers
- Advising and educating potential clients on products
- Demonstrating products to healthcare staff, doctors, nurses and pharmacists.
- Undertaking relevant research
- Maintaining detailed notes
Dental Hygienist
Orthodontist (Dr Jaggie Briedenhann)
01.2006 - 01.2011
- Obtaining and reassessing medical and dental histories
- Examination of oral tissues and recognition of abnormalities
- Providing oral health education and counseling
- Applying fissure sealants
- Administration of local anesthetic
- Taking of impressions
- Taking intra and extra oral photographs
- Removal of sutures and periodontal pack
- Placing of orthodontic appliances
- Assisting periodontists and maxillofacial surgeons
- Post orthodontic records and reports
Education
Diploma - Oral Hygiene (BOH)
University of Western Cape
01.2005
Skills
- Effective communication
- Collaborative teamwork
- Emotional awareness
- Trustworthy in commitments
- Reliable performance
- Effective relationship management
- Client relations management
- Geographic territory oversight
Accomplishments
- 2014 - Top sales award- Southern Africa region (MSD)
- 2015 - Best performing country - Southern Africa (MSD)
- 2024- Territory sales manager of the year -Ormco
- 2024- Golden Circle winner- Ormco
LANGUAGES
Afrikaans - Advanced
English - Advanced
Timeline
Orthodontic Sales Specialist
Ormco
05.2022 - Current
Territory Sales Manager
Kerr
05.2021 - 04.2022
Territory Sales Manager
Oraltec
05.2019 - 05.2021
Territory Sales Manager
MSD (Merck, Sharp, Dohme)
01.2011 - 01.2018
Dental Hygienist
Orthodontist (Dr Jaggie Briedenhann)
01.2006 - 01.2011
Diploma - Oral Hygiene (BOH)
University of Western Cape
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