Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marilyn Singh

Summary

Highly motivated university student with over five years of experience in customer service and team management within the entertainment industry. Demonstrated ability to effectively engage with diverse clientele, cultivate strong interpersonal relationships, and adapt to fast-paced, high-pressure environments. Adept at handling financial transactions and possessing a keen eye for detail, honed through managing revenue collection and managing cash flows. Eager to leverage acquired skills and academic knowledge in finance to transition into a challenging role as a banker, delivering exceptional service and contributing to the financial success of clients and the organization.

Overview

4
4
years of professional experience

Work History

Supervisor

Event Cinemas
01.2022 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.

POS CSA

Event Cinemas
12.2019 - 01.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Education

Bachelor of Business And Law -

Auckland University of Technology
Auckland, NZ
06.2024

High School Diploma -

McAuley High School
OTAHUHU, NZ
11.2020

Skills

  • Quality Standards
  • Training and Development
  • Performance Motivation
  • Player Engagement
  • Supervising Employees
  • Resolving Complaints
  • Strategic Planning
  • Staff Discipline
  • Changing Out Tills
  • Leadership

Languages

English
Native or Bilingual
Hindi
Full Professional

Timeline

Supervisor

Event Cinemas
01.2022 - Current

POS CSA

Event Cinemas
12.2019 - 01.2022

Bachelor of Business And Law -

Auckland University of Technology

High School Diploma -

McAuley High School
Marilyn Singh