Marina Masame

Lead role reporting to Industry Engagement Manager

• Ringa Hora is one of the six Workforce Development Councils, giving more voice to industry to support the vocational education qualifications for New Zealand.
• Engage with specific Service Sector Industry, Regulator Organisations, Association and Tertiary Providers to better understand their needs to develop the Vocational Educational space.
• Nationally manage the Service Sector for: Real Estate, Property Management, Local Government and Rental Services.
• Consulted with Ringa Hora's wider team (Strategy and Advice, Qualifications, Quality Assurance, Transformation team) to ensure that the Industry Voice is considered in all development work.
• Conduct recorded Industry Interviews with professionals to profile more Pacific, Māori and Tangata Whaikaha - We be who we see Project.

Senior role reporting to CEO

• Managed a team of 4 staff to provide Pastoral Care support for up to 350 IT Tertiary Students.
• Consulted with Academic Team in individual programme meetings to assess student needs and implement student success plans
• Consult regularly with parents, administrators and specialists to coordinate individualised support for students with identified needs (cultural, academic, mental health, disabilities, financial etc).
• Managed the student Performance Management for the Institution.
• Delivered and planned external empowerment workshops to learners to drive higher levels of academic and employment success
• Facilitate/coordinate student events throughout the year to maintain student engagement - overwhelming positive feedback.
• Developed pastoral care support services and provided training to wider staff teams
• Manage and facilitate student voice forums and activities (Māori, Pasifika, Women, Disability advocates, Rainbow, Student Rep, Student Ambassadors, Career Changers)

Key successes

• Established a new team (was previously a team of 1)
• Developed new processes of empowerment
• Maintained high achievement in extended lockdown learning environments

Senior Role reporting to Academic Director

• Leadership and Management of three campuses based in New Lynn, Manukau and Hamilton
• Managing a team of 20 staff and up to 500 students
• Lead the development and academic delivery of all ATC programmes
• Lead the development of all learning and assessment resources for Levels 1, 2, 3 programmes to meet NZQA standards
• Create and monitor individual staff development plans
• Design, develop and deliver internal staff development programme
• Manage internal and external stakeholder relationships
• Manage ATC school budget

Key successes

• Introduced 4 leadership roles within my team
• 2018 - 2020: 65% school growth
• Retention of staff: 2018 88%, 2019: 100%
• 2019: Highest Academic achievement in history of ATC

Senior role reporting to CEO

• Design and delivery development programmes to staff with the goal of improvement facilitation skills to improve student experience
• Coordinated the annual BEST eLearning conference
• Design and coordinate Staff Induction
• Design and deliver Management development programme

Key successes

• I took full management of the Human Resources function for the company (due to full HR team leaving the company).
• In addition to my role, delivered Student Development workshops receiving the highest student feedback ratings (exceeding Tutor feedback results)
• High staff engagement in all workshop, conferences I coordinated or delivered

Newly created role reporting to CEO

• Develop and maintain external Pasifika stakeholder relationships including other Tertiary Engagement Staff, Local Church Leaders, School Career Advisors
• Develop and coordinate Staff Induction for BEST Youth Academy staff

Successes

• Success in this role lead to the Learning and Development Manager role
• Coordinated and MCd the BEST Youth Academy Graduation

Middle Management role reporting to Head of School

• Management and Leadership of an Academic Team of 29 staff and 450 students
• Achievement of the overall performance of the school
• Management of the BEST Youth Academy Campuses
• Manage the school budget

Successes

• Achievement of all key performance areas including retention, academic achievement and transition into higher level study and employment, positive student feedback

Temporary responsibilities reporting to CEO

Role was undertaken whilst employed as Campus Manager

• Overall oversight, leadership and management of BEST Youth
  Academy including academic performance, staff management of 40
  staff, operational management of 4 campuses (New Lynn, Avondale,
  Manukau x2)., Youth Guarantee and Youth Training contracts with TEC.

Middle Management role reporting to Head of School

• Working across Manukau and New Lynn campus to support the Development of Staff and support their achievement
• Meet with individual staff on a fortnightly basis to support professional achievement
• Chair weekly staff meetings
• Develop academic resources and provide training to academic staff on how to best use resources

Successes

• Significant improvement in staff culture
• Improved efficiencies an team communications
• Improvement in achievement rates for students
• Positive staff feedback results
• Improved processes

Leadership role reporting to General Manager and Waitakere City Council and Auckland City Council

• Partnership with BEST, Waitakere City Council and Auckland City Council to support youth aged 18 years - 24 years at risk of long term unemployment into work
• Coordinating the training for 20 students per cohort
• Supporting the Transition of students into employment and connecting on a fortnightly basis with their employers to provide any additional support
• Provided Training for the employers in partnership with Learning and Development Manager at the City Councils

Successes

• 95% retention rate
• 95% achievement rate
• Of those who achieved (completed the programme 100% employed