Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marina Nathan

Auckland,AUK

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

12
12
years of professional experience

Work History

Store Manager

Starbucks
02.2023 - Current
  • Implement cost saving strategies and efficient inventory management
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a successful employee retention plan
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.

Assistant Store Manager

Midpoint Cafe
02.2020 - 12.2022
  • Improved store operation's by establishing clear communication channel's between team member's and implementing efficient scheduling practice.
  • Labour control
  • Inventory Management
  • Maximizing profits
  • Training staff in effective customer service techniques and product knowledge.
  • Recruitment
  • Team development
  • Deployment


Store Manager

The Food Crew
02.2015 - 05.2018
  • Store operation's
  • Staff Training, Coaching and development
  • Barista Training
  • Accounting
  • Recruitment

Store Manager

White Flower Cafe
02.2012 - 01.2015
  • Store Operation's

Education

Diploma of Sports And Recreation - Sports And Fitness Administration

AUT North Campus
Takapuna, NZ
11.2011

Skills

  • Employee Training, Coaching & Development
  • Inventory Management
  • Customer Service Management
  • Revenue Generation
  • Operation's Management
  • Documentation and Reporting
  • Payroll Management
  • POS Systems
  • Shift Scheduling
  • Budget Administration
  • Roster & Scheduling
  • Talent Recruitment

Languages

Maori
Professional Working
English
Native or Bilingual

Timeline

Store Manager

Starbucks
02.2023 - Current

Assistant Store Manager

Midpoint Cafe
02.2020 - 12.2022

Store Manager

The Food Crew
02.2015 - 05.2018

Store Manager

White Flower Cafe
02.2012 - 01.2015

Diploma of Sports And Recreation - Sports And Fitness Administration

AUT North Campus
Marina Nathan