Marina Nathan
Auckland,AUK
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
12
12
years of professional experience
Work History
Store Manager
Starbucks
02.2023 - Current
- Implement cost saving strategies and efficient inventory management
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Assistant Store Manager
Midpoint Cafe
02.2020 - 12.2022
- Improved store operation's by establishing clear communication channel's between team member's and implementing efficient scheduling practice.
- Labour control
- Inventory Management
- Maximizing profits
- Training staff in effective customer service techniques and product knowledge.
- Recruitment
- Team development
- Deployment
Store Manager
The Food Crew
02.2015 - 05.2018
- Store operation's
- Staff Training, Coaching and development
- Barista Training
- Accounting
- Recruitment
Store Manager
White Flower Cafe
02.2012 - 01.2015
- Store Operation's
Education
Diploma of Sports And Recreation - Sports And Fitness Administration
AUT North Campus
Takapuna, NZ11.2011
Skills
- Employee Training, Coaching & Development
- Inventory Management
- Customer Service Management
- Revenue Generation
- Operation's Management
- Documentation and Reporting
- Payroll Management
- POS Systems
- Shift Scheduling
- Budget Administration
- Roster & Scheduling
- Talent Recruitment
Languages
Maori
Professional Working
English
Native or Bilingual
Timeline
Store Manager
Starbucks
02.2023 - Current
Assistant Store Manager
Midpoint Cafe
02.2020 - 12.2022
Store Manager
The Food Crew
02.2015 - 05.2018
Store Manager
White Flower Cafe
02.2012 - 01.2015
Diploma of Sports And Recreation - Sports And Fitness Administration
AUT North Campus
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