Hi, I’m
Marina Theron
Palmerston North,Manawatu-Wanganui
Summary
Detail-oriented professional with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
years of professional experience
Work History
Xalt Limited
Business Intern
Job overview
- Evaluated customer needs and feedback to drive product and service improvements.
- Generated reports detailing findings and recommendations.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Engaged with customers to build business relationships.
- Contributed to event marketing, sales and brand promotion.
- Recorded accurate and efficient records in customer database.
- Presented professional image consistent with company's brand values.
- Contributed to team objectives in fast-paced environment.
- Completed first aid certification.
Re:Store
Customer Service Cashier
Job overview
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Processed customer orders and accurately handled payment transactions.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Developed and managed relationships with customers to increase customer loyalty.
Massey Foundation
Student Fundraising Caller
Job overview
- Updated alumni information and keyed all contact details into database, maintaining high levels of accuracy and efficiency.
- Implemented marketing campaigns targeting donors.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Obtained highest amount of Alumni donations.
ContractedPalmerston North, Manawatu-Wanganui
Support Coordinator
12.2021 - Current
Job overview
- Onboarded new staff with training and documentation.
- Managed rosters and coordinated staff schedules and timesheets.
- Accomplished multiple tasks within established timeframes.
- Communicated scheduling changes to support workers.
- Selected, managed and motivated support workers to be productive and engaged in work.
TSCF - Tertiary Student Christian Fellowship
Student Ministry Associate Staff Worker
02.2023 - 11.2023
Job overview
- Established positive relationships with university students and other staff members.
- Participated in various outreach programs.
- Prepared and delivered presentations.
- Studied theology and historical context.
- Planned events.
- Coordinated logistics.
- Assisted students in developing their understanding of the Bible and the Christian faith.
- Proven ability to learn quickly and adapt to new situations.
- Cultivated interpersonal skills by building positive relationships with others.
Education
Massey UniversityPalmerston North, NZ
Bachelor of Business from Finance
05.2023
University Overview
- Ian Campbell Scholarship, 2022.
- Top Echelon, Semester 2, 2019.
Massey UniversityPalmerston North, NZ
Bachelor of Science from Human Nutrition
05.2023
University Overview
- Member of New Zealand Nutrition Society, 2022 to 2023.
- Student leader of Massey University Christian Fellowship, 2022.
The Interior Design InstituteNew Zealand
Diploma in Interior Design
Skills
- Logistics Coordination
- Organization
- Relationship Building
- Critical Thinking
- Schedule Management
- Staff Coordination
- Verbal and Written Communication
- Customer Service and Support
- Fluent in Afrikaans
- Attention to Detail
- Strategic Planning
- Time Management
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