Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Marion Piercecchi

Christchurch

Summary

Highly motivated person with great experience in customer service, administrative tasks, office management, sale and hospitality with amazing multi-tasking and organisational skills.

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.

Dedicated mother to my two beautiful children with successful experience in fast-paced indoor/outdoor settings. Hardworking team player with expertise in completing various educational, physical, emotional and mental tasks and offering staff support. Responsible, practical and productive professional when working with little to no supervision. Ready to take on my next journey with you ?

Overview

6
6
years of professional experience

Work History

Office Administrative Assistant

IAG New Zealand
03.2015 - 12.2017
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Performed research to collect and record industry data.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.

Phone Interviewer

Maritz
05.2015 - 07.2015
    • Conducted interviews with customers to assess eligibility.
    • Assisted team members by sharing best practices on interview techniques, leading to increased productivity across the department.
    • Gathered valuable market research data by conducting telephone surveys and questionnaires with diverse demographics.
    • Enhanced customer satisfaction by conducting thorough phone interviews and accurately documenting responses.

Receptionist Administrator

Dental Surgery Cabinet
04.2012 - 09.2013
  • Handled complaints and questions, and re-directed calls to other team members.
  • Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Oversaw appointment scheduling both clients and personnel.
  • Took delivery of packages and documents, applying appropriate internal policies
  • Supported executive staff with calendar management
  • Interceded between employees during arguments and diffused tense situations.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

BTEC Higher National Diploma - Assistant Manger

Marie Curie University
Marseille, France
06.2013

Skills

  • Professional mailing (45 words per minute)
  • Mail handling
  • Quality Assurance
  • Correspondence Writing
  • Records administration
  • Office Management
  • Appointment Coordination
  • Excel spreadsheets
  • Microsoft Office Suite
  • Research and Analytical Skills
  • Spreadsheet development
  • Data Entry
  • Fast Learner
  • Coordination
  • File Organization
  • Appointment Scheduling
  • Schedule and calendar management
  • Data organization

Additional Information

Alchemist

Full licence

Earth admirer

Animal lover

Yoga student

Languages

French
Native or Bilingual

Timeline

Phone Interviewer

Maritz
05.2015 - 07.2015

Office Administrative Assistant

IAG New Zealand
03.2015 - 12.2017

Receptionist Administrator

Dental Surgery Cabinet
04.2012 - 09.2013

BTEC Higher National Diploma - Assistant Manger

Marie Curie University

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Marion Piercecchi