Summary
Overview
Work History
Skills
References
Timeline
Generic

Marisa Polaschek

Christchurch,Redwood

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

23
23
years of professional experience

Work History

Sales Floor Manager

Gun City
11.2015 - 12.2023
  • In a new retail sector with no experience with Firearms, I gained the respect of staff & customers with positive feedback on industry forums, online and in store personally
  • Partnered with cross-functional departments such as IT and logistics ensuring seamless operations and increased sales efficiency.
  • Established team priorities, maintained schedules and monitored performance.
  • Exceeded sales targets consistently with a proactive approach to product promotion and client engagement.
  • Increased sales revenue by implementing effective floor management strategies and motivating team members.
  • Introduced Bonuses for IPS, Average sale and Database sign ups throughout the company
  • Responsible for Sales training & recruitment nationwide
  • Planned, created, tested and deployed new ways to merchandise our in house brands

Store Manager

Amazon Surf Skate Northlands
02.2011 - 11.2014
  • 98% positive customer feedback in a survey trial – a score that had never been achieved by any company
  • First Manager to receive three 100% mystery shopper reports, competing with 33 stores
  • Trained staff who would move on to manage their own stores within the Amazon group
  • Responsible for 14 – 18 staff members.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Assisted in recruiting, hiring and training of team members.
  • Rotated merchandise and displays to feature new products and promotions.

Amazon Surf Skate – Eastgate
11.2009 - 02.2011

Cheapskates
05.2006 - 09.2009

R & R Sport
04.2006 - 05.2006

Euphoria Surf Skate Store
11.2003 - 04.2006

Ballantynes – Department Store
05.2001 - 11.2003

Skills

  • Proven sales records
  • Training and Development
  • Experienced Merchandiser
  • Excellent customer service
  • Highly motivated & Adaptable

References

  • Kirby Smith, Stock Manager, Gun City Ltd, 027 438 5243, Kirbz.is@gmail.com
  • Troy Kernet, Regional Manager, Amazon Surf Skate, 0210711878, office@wagenerstoves.co.nz

Timeline

Sales Floor Manager

Gun City
11.2015 - 12.2023

Store Manager

Amazon Surf Skate Northlands
02.2011 - 11.2014

Amazon Surf Skate – Eastgate
11.2009 - 02.2011

Cheapskates
05.2006 - 09.2009

R & R Sport
04.2006 - 05.2006

Euphoria Surf Skate Store
11.2003 - 04.2006

Ballantynes – Department Store
05.2001 - 11.2003

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Marisa Polaschek