Mariska Newton
Rotorua,BOP
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Customer Service Coordinator
PAK'n'SAVE
09.2017 - 05.2021
- Responded to customer needs through competent customer service and prompt problem-solving.
- Coordinated order processing, shipping, and delivery schedules to ensure timely delivery of products to customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volumes with exceptional professionalism, ensuring minimal wait times for customers.
- Coordinated logistics for customer orders.
- Mentored junior team members, fostering a positive work environment and boosting overall team performance.
- Conducted regular quality assurance checks on customer service interactions, providing constructive feedback to team members as needed.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Kiwifruit Packer
Pack House Tauranga
05.1997 - 03.1998
- Kept detailed logs of completed orders, enabling accurate tracking and reporting for management review.
- Minimized waste through responsible usage of materials and efficient recycling practices.
- Collaborated with team members to optimize workflow and achieve maximum productivity levels.
- Achieved consistent on-time delivery of orders by adhering to strict deadlines and effective time management skills.
Education
Forestry
Murupara Learning Centre
Murupara, BOP06.2001
Merit Degree - NZ National Nanny Cert
Taranaki Polytechnic
New Plymouth 09.1986
Skills
- Fast Learner
- Time Management
- Computer Skills
- Team Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Calm Under Pressure
- Flexible and Adaptable
- Friendly, Positive Attitude
- Documentation skills
Cover Letter
Enthusiastic and Hard-Working employee,As an experienced person the position with the company sparked my interest. When reviewing the position requirements I was excited to find that my qualifications and personal strengths align with your needs and mission,I honestly believe that this job is what I am capable to carry out. It's the perfect match for my skills, experience and interests., I bring a comprehensive set of skills that I believe will be valuable to business. My communication, people-centric nature, and compassion have afforded me excellent motivation skills.I am excited to contribute my talents, teamwork attitude, an engaging communicator building with a strong professional relationship. I would love the opportunity to share more with you about my qualifications. Please contact me for more information by email.Sincerely,Mariska Newton
Timeline
Customer Service Coordinator
PAK'n'SAVE
09.2017 - 05.2021
Kiwifruit Packer
Pack House Tauranga
05.1997 - 03.1998
Forestry
Murupara Learning Centre
Merit Degree - NZ National Nanny Cert
Taranaki Polytechnic
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