Marissa Dodd
Waihi,WKO
Summary
Over 3 years of experience as a server at multiple restaurants. Positively interacts with customers. Works well within teams or solitary environments. Successfully problem solves to avoid conflict. Developed multitasking and organizational skills
Overview
3
3
years of professional experience
Work History
Back of House Team Member
Surf Shack
11.2022 - 02.2023
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Communicated with kitchen staff, to stay ahead of demand and exceed customer expectations.
- Maintained and sanitized service stations, prep areas, and countertops.
- Removed garbage, compost, and recycling, and placed in designated container areas.
- Assisted in setting up and breaking down kitchen stations.
- Plated and served prepared meals to customers.
Server
Thai Lemongrass
12.2019 - 02.2023
- Remained calm when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Displayed enthusiasm and promoted excellent service to customers.
- Used cash registers and credit card machines to cash out customers.
- Answered phone calls regarding takeaways and bookings.
- Resolved customer complaints promptly and professionally.
Education
Bachelor of Science - Biochemistry
University of Auckland
Auckland, NZ12.2026
Waihi College
Waihi, NZ12.2022
Skills
- Cash Register Operation
- Customer Service
- Problem-Solving
- Kitchen Station Restocking
- Quality Assessment
- Efficient Communication
Timeline
Back of House Team Member
Surf Shack
11.2022 - 02.2023
Server
Thai Lemongrass
12.2019 - 02.2023
Bachelor of Science - Biochemistry
University of Auckland
Waihi College
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