Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Mark Alsop

Mount Wellington,AUK

Summary

Highly motivated sales professional with 31 years of experience in retail. With a hardworking history of being punctual, communicating well with team members, and customers. Having a high attention to detail and keeping inventory well organized.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Sales Consultant

Noel Leeming
Te Rapa/Ormiston, Hamilton
10.2009 - Current
  • Posed as models for advertising, artistic creation and display of goods.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
  • Recognized security risks to properly handle situations.
  • Reset store displays for special events and seasonal merchandise changes.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Addressed customer questions and concerns regarding products and services.
  • Identified areas of improvement within existing processes and procedures.
  • Assisted in managing inventory levels and ensuring product availability.

Assistant Manager

Pascoes
New Lynn, Auckland/New Plymouth
05.2002 - 03.2009
  • Assisted in managing daily operations and staff scheduling.
  • Coordinated training sessions for new team members on company policies.
  • Monitored inventory levels and facilitated stock replenishment processes.
  • Led team meetings to communicate updates and address employee concerns.
  • Developed promotional displays to enhance product visibility in-store.
  • Implemented customer service strategies to improve client satisfaction rates.
  • Resolved conflicts between team members in an effective manner.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Sales Assistant

Gemtime Jewellers
, Stratford
09.1994 - 03.2002
  • Assisted customers in selecting jewelry pieces and provided product knowledge.
  • Managed inventory levels and restocked displays to maintain visual appeal.
  • Processed sales transactions accurately using point-of-sale systems.
  • Coordinated special orders and repairs with vendors for customer satisfaction.
  • Maintained cleanliness and organization of the sales floor and display cases.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided assistance with product selection.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Answered incoming telephone calls to provide store, products and services information.

Education

Stratford High School
Stratford, NZ

Skills

  • Effective communication
  • Time management
  • Problem solving
  • Consultative sales
  • Technical product knowledge
  • Inventory management
  • Detail orientation
  • Stock replenishment
  • Supply chain coordination
  • Customer relationship management

Affiliations

  • Enjoy maintaining and racing RC Cars

Certification

  • Current first aid certificate

Timeline

Sales Consultant

Noel Leeming
10.2009 - Current

Assistant Manager

Pascoes
05.2002 - 03.2009

Sales Assistant

Gemtime Jewellers
09.1994 - 03.2002

Stratford High School

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Mark Alsop