Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Carroll

Wellington,WGN

Summary

Results-oriented supervisor with a strong focus on operations management, quality control, and staff supervision. Proven ability to enhance service delivery and ensure customer satisfaction while maintaining effective communication across teams.

Overview

2026
2026
years of professional experience

Work History

Supervisor

Aquaheat NZ
Wellington, Wellington
2020 - Current
  • Manage day-to-day operations within the construction sites allocated.
  • Manage day-to-day tasks of staff.
  • Provide technical support to staff and clients.

Supervisor

Life Safety Services
Lower Hutt, Wellington
2018 - 2020
  • Implemented quality control checks on completed projects.
  • Facilitated communication between field teams and management teams.

Owner/Operator

Carroll Automotive Ltd
Foxton, Foxton
2015 - 2018
  • Managed daily operations and logistics for efficient service delivery.
  • Managed daily operations of the business, including staff, sales, inventory, and accounting.
  • Handled customer inquiries and resolved issues to ensure satisfaction.

Manager

Automasters Australia
Perth, Western Australia
2009 - 2015
  • Managed daily operations of automotive service center.
  • Implemented process improvements for service delivery efficiency.
  • Received Manager of the year award 2011

Foreman

Neville Weir Motors
Palmerston North, Palmerston North
2000 - 2009
  • Supervised daily operations to ensure efficient workflow and adherence to safety standards.
  • WOF Auditor.
  • Mechanic

Owner/Operator

Fire Systems Installations Ltd
Wellington, Wellington
1993 - 2000
  • Managed daily operations and logistics for efficient service delivery.
  • Oversaw staff scheduling to ensure adequate coverage and productivity.
  • Handled customer inquiries and resolved issues to ensure satisfaction.
  • Collaborated with suppliers to negotiate favorable terms and maintain quality standards.
  • Managed daily operations of the business, including staff, sales, inventory, and accounting.

Apprentice Mechanic

Ridley Motors
Taupo, Taupo
1989 - 1993
  • General mechanical duties.
  • WOF certified.

Education

MEWP Certificate - Height Safety Advance Course

Safety in Action
Wellington, NZ
01-2021

Trade Certificate - Mechanical Engineering

Automotive Engineering
Taupo, NZ
01-1993

Skills

  • Operations management
  • Quality control
  • Technical support and knowledge
  • Staff supervision
  • Logistics coordination
  • Customer relationship management
  • Interpersonal communication
  • Management coordination
  • Mechanical knowledge
  • Problem solving
  • Analytical and critical thinking skills
  • Excellent communicator
  • Approachable
  • Sprinkler systems knowledge and installations

Timeline

Supervisor

Aquaheat NZ
2020 - Current

Supervisor

Life Safety Services
2018 - 2020

Owner/Operator

Carroll Automotive Ltd
2015 - 2018

Manager

Automasters Australia
2009 - 2015

Foreman

Neville Weir Motors
2000 - 2009

Owner/Operator

Fire Systems Installations Ltd
1993 - 2000

Apprentice Mechanic

Ridley Motors
1989 - 1993

MEWP Certificate - Height Safety Advance Course

Safety in Action

Trade Certificate - Mechanical Engineering

Automotive Engineering
Mark Carroll