Mark Dunasemant
Mangawhai,NTL
Summary
Committed People Manager with strong production background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and keeping line moving smoothly.
Overview
36
36
years of professional experience
Work History
Print Production Manager
Print And Post Services Ltd
10.2014 - Current
- Researched latest industry trends and technologies, boosting knowledge and understanding of industrial production.
- Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
Managing Director
Finish Line Ltd
02.2002 - 08.2012
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Prepared annual budgets with controls to prevent overages.
- Performed statistical analyses to gather data for operational and forecast needs.
- Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations.
- Assisted in recruiting, hiring and training of team members.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Trained new employees on proper protocols and customer service standards.
- Mitigated business risks by working closely with staff members and assessing performance.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Key Account Manager
Western Mailing
06.2000 - 02.2002
- Built and maintained strong client relationships to drive business growth.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
- Developed and delivered presentations to key customers to position products and services.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Key Account Sales Executive
Spicers Paper
04.1997 - 03.2000
- Built and maintained strong client relationships to drive business growth.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Developed and delivered presentations to key customers to position products and services.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Built relationships with customers and community to promote long term business growth.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
National Sales Manager
Criterion Paper
01.1996 - 04.1997
- Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Met with customers to give sales presentations, negotiate contracts and promote services.
- Trained and developed exceptional sales leaders.
- Drafted comprehensive sales plans and approved budget expenditures to meet project goals.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Attended events, training seminars and manufacturer product showcases.
- Directed sales support staff in administrative tasks to help sales reps close deals.
New Business Manager
BellSouth Telecommunications
09.1993 - 01.1996
- Liaised with clients to identify and target inefficiencies in areas of risks / business controls, process gaps and workflow discrepancies.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Provided feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Researched industry and marketplace trends to enhance sales techniques and meet customer needs.
Warehouse Operations Manager
Alex Cowan & Sons
08.1987 - 07.1992
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Developed safety programs to protect workers and reduce injuries.
- Developed comprehensive staff training program to improve employee performance and morale.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Conducted research to address shipping errors and packaging mistakes.
Education
Marketing Management Diploma - Sales And Marketing Education
MIT
Manukau, NZ10.1997
Logistics Management -
MIT
Manukau, NZ08.1989
No Degree - Basic Engineering
Auckland University of Technology
Auckland, NZ10.1984
No Degree - Chemistry
Auckland University of Technology
Auckland, NZ11.1981
High School Diploma -
Henderson High School
Henderson, NZ12.1976
Skills
- Operational Efficiency
- Inventory Control
- Organizational Policies
- Material Handling Expertise
- Manage Schedules
- Reporting Requirements
- Maintain Quality Standards
- Job Planning
- Supply Procurement
- Corporate Communications
Golf, Music, Fishing
Golf
I have been a keen golfer, and member of three golf clubs since 1995. I love the challenge and social aspects of the game as well as the lessons the game teaches me.
Music
I have been a part time/one time, full time musician for 46 years, playing my first professional gig in 1976. Since then I have played in many bands and countless gigs and shows. I'm currently in two bands and still love it.
Fishing
Fishing was my first love, having been brought up around boats. Although I don't do as much as I used to I still love it.
Timeline
Print Production Manager
Print And Post Services Ltd
10.2014 - Current
Managing Director
Finish Line Ltd
02.2002 - 08.2012
Key Account Manager
Western Mailing
06.2000 - 02.2002
Key Account Sales Executive
Spicers Paper
04.1997 - 03.2000
National Sales Manager
Criterion Paper
01.1996 - 04.1997
New Business Manager
BellSouth Telecommunications
09.1993 - 01.1996
Warehouse Operations Manager
Alex Cowan & Sons
08.1987 - 07.1992
Marketing Management Diploma - Sales And Marketing Education
MIT
Logistics Management -
MIT
No Degree - Basic Engineering
Auckland University of Technology
No Degree - Chemistry
Auckland University of Technology
High School Diploma -
Henderson High School
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