Mark Fa'avae

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• Provided administrative support for various departments, contributing to the smooth operation of the organization.
• Communicated with clients on behalf of staff to relay messages and information.
• Collaborated with team members to complete projects on time and within budget constraints.

• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.