Mark Fowler

• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Developed and delivered engaging sales presentations to convey product benefits.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
• Increased sales by 39% over 2022-2023 period, consistently exceeding set sales targets.
• Generated new leads through networking and attending industry events.
• Developed and implemented marketing plans to increase brand awareness and drive sales.
• Managed customer accounts to secure customer satisfaction and repeat business.
• Listened to customer needs and desires to identify and recommend optimal products.
• Utilized CRM software to manage customer accounts and track performance metrics.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Collaborated with cross-functional teams to identify and address customer needs.
• Used customer insights to develop innovative sales strategies to increase sales.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Negotiated contracts with clients and developed relationships with key personnel.

Working as a mountain host then requalified as an instructor gain my NZSIA level 2 ski. Working with groups training in the acadamy program. Working with Special Olympic Gorups on training camps at Turoa.

Qualified JSSIA (Joint Services Ski Instructor Alpine) and JSSIN (Joint Services Ski Instructor Nordic). Working with military group in two week block courses teaching from beginner to potential instructor level. Teaching in both disciplines with mountain safety included during the ski touring phase.