MARK GONOCRUZ R.N.
AUCKLAND,AUK
Summary
Registered nurse in the Philippines with a diverse background in healthcare and customer service. Possessing 5 years of experience as a medical representative and school nurse, I have honed my ability to provide compassionate care and support. Transitioned into a managerial role in a bank for 7 years, developing strong interpersonal skills while handling clients and offering cash management services. Now, seeking a position to return to my passion for dedicated care. Actively pursuing an opportunity to utilize my skills in personal care, companionship, and household support to enhance clients' quality of life.
Overview
16
16
years of professional experience
Work History
Business Development Manager
BDO UNIBANK, INC.
03.2017 - 01.2025
- Guides implementation of training plans for officers at associated branches.
- Supervised a multi-functional team of 10 members handling distinct responsibilities.
- Coordinated the monetary activities related to collections and payments for enterprises.
- Compiled weekly insights addressing client engagement tactics, implemented accounts tally, and optimization efforts for user satisfaction.
- Leveraged IBM i system for account balance verification.
- Proficient in managing Microsoft Office 365 applications and Adobe tools.
- Optimized internal banking tools for efficient enterprise account functions
Bancassurance Sales Executive
BPI PHILAM LIFE ASSURANCE CORP
02.2016 - 03.2017
- Demonstrated insurance value propositions to individual family members effectively and provided reports using suitability assessment tools
- Administered functions associated with customer follow-up using Microsoft office
- Provided tailored financial advice to clients, fostering trust and aligning insurance solutions with their unique needs.
School Nurse
AMA Computer College
05.2010 - 01.2014
- Ensured a safe and healthy school atmosphere by delivering thorough student healthcare services.
- Administered first aid and emergency care to students, ensuring their safety and well-being.
- Collaborated with educators and parents to develop individualized health plans, supporting student health and academic success.
- Utilized electronic health records to optimize management of patient information.
- Operated medical equipment including pulse oximeters, oxygen tanks, blood pressure monitors, thermometers, slide sheets, and wheelchair.
Professional Medical Representative
CHIRAL PHARMA CORPORATION
09.2008 - 05.2010
- Coordinated operational needs between medical staff and administrative management.
- Achieved monthly sales goals consistently, driving revenue growth.
- Presented pharmaceutical items to health specialists, assuring thorough knowledge of product benefits and practices.
- Developed and maintained strong relationships with medical practitioners to drive product awareness and sales.
Education
Bachelor of Science - Nursing
PHILIPPINE CHRISTIAN UNIVERSITY
MANILA03.2008
Skills
- Knowledge in Basic Life Support
- Experience in First Aid response
- Knowledgeable in proper handling of patients with mobility impairment
- Ability to use basic medical equipments
- Trained to monitor and eliminate environmental hazards to patients
- Knowledgeable with proper medication administration
- Trained to update patient charts and to use EHRs
- Skilled in using IBM i system
- Knowledgeable in using Microsoft 365
- Holder of NZ FULL driver’s license
- Able to transport patients to their desired areas to promote well being
- Respectful and compassionate
- Multitasking and organization
- Verbal and written communication skills
- Flexible schedule and availability
Licenses Acquired
- Variable Life Insurance Commission, 10/01/14
- PRC License Registered Nurse, 06/01/08
Reference
Available upon request.
Timeline
Business Development Manager
BDO UNIBANK, INC.
03.2017 - 01.2025
Bancassurance Sales Executive
BPI PHILAM LIFE ASSURANCE CORP
02.2016 - 03.2017
School Nurse
AMA Computer College
05.2010 - 01.2014
Professional Medical Representative
CHIRAL PHARMA CORPORATION
09.2008 - 05.2010
Bachelor of Science - Nursing
PHILIPPINE CHRISTIAN UNIVERSITY
Similar Profiles
DURVIN AGUILAR PASALUDOSDURVIN AGUILAR PASALUDOS
Junior Assistant Manager In House Voice Officer at BDO UnibankJunior Assistant Manager In House Voice Officer at BDO Unibank
MARLOU B. ALINSONORINMARLOU B. ALINSONORIN
Audit Officer (Team Leader) at BDO Unibank, Inc.Audit Officer (Team Leader) at BDO Unibank, Inc.
Ryan Joseph UmaliRyan Joseph Umali
Customer Service Officer at BDO UnibankCustomer Service Officer at BDO Unibank