Summary
Overview
Work History
Education
Skills
Affiliations
Educationtrainingqualifications
Attributes
Accomplishments
Work Availability
Work Preference
Quote
Timeline
BusinessAnalyst
Mark Jensen

Mark Jensen

Wellington,New Zealand

Summary

A highly skilled and experienced executive manager, known for a combination of focused analytical skills, leadership capabilities and interpersonal strengths. Successfully lead portfolio, programme and enterprise-level shared service projects, among others, across New Zealand, UK, Europe and the US. A globally experienced people leader with a strong background in promoting change and measurable results in the development and execution of management strategies, providing creative and useful inputs to driving important changes, thereby ensuring optimal inter and intrafunctional efficiency and coordination, resulting in goal and target achievement. An innovative and enthusiastic team leader who is looking for a new employment opportunity to continue to grow as a professional and to utilise extensive executive management knowledge and skills to help the organisation achieve set targets and goals.

Overview

29
29
years of professional experience

Work History

Manager, Portfolio Controls

Let's Get Wellington Moving
Wellington, NZ
01.2023 - 10.2023
  • Established an optimal 'portfolio management office' working with two significant transport solution programmes - Transitional Programme and the Transformational Mass Rail Transit (MRT) Programme
  • Managed and strengthened the existing PMO team
  • Liaised with Partner agencies and the 'consortia' on portfolio, programme and project management aspects
  • Led the significant shift in programme reporting to the Programme Board
  • Introduced the use of Quantitative Risk Analysis (QRA), providing greater confidence over project schedule and project cost predictions

Group Manager, Portfolio Management Office

Ministry of Education
Wellington, NZ
05.2021 - 04.2022
  • Established a 'high performing' property portfolio management office
  • Managed a team of 40+, of diverse business units - funding team, reporting & data analytics, construction observers, business improvement , and core PMO services
  • Business sponsor for the new portfolio project management system
  • The portfolio is an asset base of $19 Bn, and circa $15 Bn capex pipeline to 2030

Manager, Portfolio Management Practices

Kainga Ora
Wellington, NZ
11.2020 - 04.2021
  • Led a team focused on portfolio management practices across the investment portfolios, including introducing the new role of benefits (value) management
  • Ensured that investments were strategy led and value was realised for shareholders across the broad range of well-being and financial outcomes
  • The portfolio is an asset base of $28 Bn, and $45.6 Bn capex pipeline to 2050

Group Manager, Investment Management Office

Auckland Transport
Auckland, NZ
05.2019 - 10.2020
  • Established an Enterprise Portfolio Management Office
  • Improved portfolio level governance & reporting processes, to ensure value for money and benefit realisation; established eight (8) portfolios
  • Led & managed the IMO Team, driving Portfolio/Programme/Project Management capability development and leading P3M3 maturity improvements
  • Facilitated direction and oversight of organisational business case development
  • The portfolio is an asset base of $20 Bn, and $10 Bn capex pipeline to 2028

Director /Associate Director, Portfolio Management Office

New Zealand Defence Force, Defence Estate & Infrastructure
Wellington, NZ
01.2015 - 12.2019
  • Led DEI's 'Investment Confidence Rating' review by The Treasury, resulting in an exemplary score of 15/15 for P3M3 assessment and 14/15 for the asset management maturity assessment
  • The portfolio is $1.7Bn capex & $2.7Bn opex
  • Fast tracked the establishment of the Defence Estate & Infrastructure Portfolio Management Office
  • This resulted in 'Award Finalist' status for the 'PMO of the Year Award' at the 2018 PMI Annual Conference
  • Initiated a review leading to DEI formally implementing a P3 (Portfolio / Programme /Project Management) Operating Model
  • Led the ICT/Information Management review, resulting in NZDF CIO/CFO signed IM strategy, and multi-year IM roadmap, as part of the Transformation Programme
  • Led the establishment of the first-generation asset management plans across the camps and bases

Associate Director, Enterprise Risk Services

Deloitte
Wellington, NZ
01.2013 - 12.2015
  • Client relationship lead for several key clients
  • Active contributor to professional development programme for project management, risk management and asset management
  • Positive focus on recruitment, managing and mentoring talent pool

Associate Director, Specialist Assurance Services (SAS)

Audit New Zealand/Office of the Auditor-General
Wellington, NZ
01.2006 - 12.2013
  • Managed the national public sector audit support programme for the SAS team
  • Led responsibility for a range of contestable/non-contestable engagements
  • Active contributor to professional development programme for project management, risk management and asset management
  • Represented Audit NZ at various Government agency Audit & Risk Committee meetings

Associate Director, Global Operations

Pfizer Inc.
Sandwich, UK
01.2005 - 12.2006
  • Led the inaugural USA/Europe commercial office benchmarking project
  • Formed and led the European Commercial Office Facilities Network
  • Led several successful real estate (regional, strategic and tactical) solutions

Associate Director, Enterprise Performance Management Office

Pfizer Inc.
Sandwich, UK
01.2003 - 12.2005
  • Global lead in mapping key 'As-Is' business processes across major R&D sites, acting as a catalyst for service offering changes
  • Project manger for global moves review, and subsequent implementation, resulting in 20% savings, vendor optimisation and improved processes
  • Balanced Scorecard global business owner, that led to a global strategy refresh
  • Significant business analysis supporting Global Operations Site Directors, striving towards common & consistent business delivery

Business Manager, Facilities & Operational Services - European Operations

Pfizer Inc.
Sandwich, UK
01.1999 - 12.2003
  • UK Facilities Management Leadership Team, member
  • Led the successful business case development for a US$35M (long term lease) Clinical Trials Hospital Unit, Brussels, Belgium
  • Led the development of the 'European Operations & Public Affairs' Business Plan
  • Led customer survey resulting in establishing 'client relationship managers', improved service delivery, and a significant donation to 'Kent Air Ambulance'
  • Part of the Construction Programme Management team (client-side) overseeing 2.2M sq feet of new 'state of art' Research & Development facilities

Facilities Management Consultant/Quality Manager

Bovis Construction (UK) Plc.
London, UK
01.1995 - 12.1999
  • Visiting Quality Manager over a vast array of programme, construction and facilities management projects throughout the UK, across all sectors, including UK Defence sites and large-scale housing projects
  • Contributed to 2nd generation company quality management system procedures, gaining ISO 9001 certification standards
  • Resident Quality Manager: London Underground, BAA (Heathrow Airport), Bluewater Shopping Centre, Kent
  • Led the development of Facilities Management Procedures, to GMP standards

Education

Change Management -

APMG International
01.2022

Te Reo Māori (level 1) -

Wellington Community Education
01.2022

P3O Practitioner -

The Knowledge Academy
01.2019

Project Management Professional

Project Management Institute
01-2010

MBA -

Open University, UK
01.2003

Masters Quality Management -

Middlesex University, UK
01.1997

Quantity Surveyor Diploma -

01.1997

Skills

  • Portfolio Management
  • Programme Management
  • Project Management
  • Change Management
  • Risk Management
  • Asset Management
  • Quality Management
  • Commercial Management
  • Procurement/Contract Management
  • Governance
  • Data & Analytics
  • Business Excellence
  • Benchmarking
  • Auditing and Assurance
  • Research & Evaluation
  • Business Strategy/Systems Thinking
  • Financial Management
  • Construction & Property Management
  • Team Management
  • Strategic Planning
  • Stakeholder Management & Engagement
  • Leadership
  • Business Development

Affiliations

  • Project Management Institute
  • Institute of Directors (former)
  • Toastmasters International (former)
  • International Facilities Management Association (IFMA) (former)
  • British Institute of Facilities Management (BIFM) (former)

Educationtrainingqualifications

  • MBA: Open University, UK 2003
  • Project Management Professional (PMP): Project Management Institute, 2010
  • Masters Quality Management: Middlesex University, UK 1997
  • Quantity Surveyor Diploma 1997, Certificate 1992
  • P3O Practitioner: The Knowledge Academy, 2019
  • Change Management: APMG International, 2022
  • Te Reo Māori (level 1): Wellington Community Education, 2022
  • AI Courses: Talking to AI: Prompt Engineering for Project Managers, Data Landscape of GenAI for Project Managers, Generative AI Overview for Project Managers, Project Management Institute, 2023/24

Attributes

  • Expertise in turning challenges into ideas and then palatable solutions
  • Ability to facilitate groups, particularly at senior leadership level
  • Strong client relationship and stakeholder management skills
  • Demonstrated leadership skills, managing upwards and downwards
  • Results driven, with a demonstrated focus on practical actions and solutions
  • Strong work ethic; highly reliable, punctual, trustworthy, motivated, hardworking and goal/action orientated
  • Ability to think critically and logically with a focus on improving processes
  • Strong communication, interpersonal and negotiation skills to facilitate a positive outcome across all levels and networks
  • Ability to work well in a team or independently with minimal supervision
  • Ability to multitask, prioritise and stay calm even under tight deadlines
  • Innovative and resourceful with great work initiative

Accomplishments

'PMO of the year award finalist', with the Project Management Institute

Significantly improved existing PMO offices, with baselining globally recognised P3M3 maturity assessments and benchmarks

Achieved a step-up in portfolio, programme and project level reporting and improved governance arrangements

Managed teams of up to forty (40) staff

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimeContract Work

Work Location

On-SiteHybrid

Important To Me

Company CultureTeam Building / Company RetreatsWork-life balance

Quote

There are no secrets to success. It is the result of preparation, hard work, and learning from failure.
Colin Powell

Timeline

Manager, Portfolio Controls

Let's Get Wellington Moving
01.2023 - 10.2023

Group Manager, Portfolio Management Office

Ministry of Education
05.2021 - 04.2022

Manager, Portfolio Management Practices

Kainga Ora
11.2020 - 04.2021

Group Manager, Investment Management Office

Auckland Transport
05.2019 - 10.2020

Director /Associate Director, Portfolio Management Office

New Zealand Defence Force, Defence Estate & Infrastructure
01.2015 - 12.2019

Associate Director, Enterprise Risk Services

Deloitte
01.2013 - 12.2015

Associate Director, Specialist Assurance Services (SAS)

Audit New Zealand/Office of the Auditor-General
01.2006 - 12.2013

Associate Director, Global Operations

Pfizer Inc.
01.2005 - 12.2006

Associate Director, Enterprise Performance Management Office

Pfizer Inc.
01.2003 - 12.2005

Business Manager, Facilities & Operational Services - European Operations

Pfizer Inc.
01.1999 - 12.2003

Facilities Management Consultant/Quality Manager

Bovis Construction (UK) Plc.
01.1995 - 12.1999

Change Management -

APMG International

Te Reo Māori (level 1) -

Wellington Community Education

P3O Practitioner -

The Knowledge Academy

Project Management Professional

Project Management Institute

MBA -

Open University, UK

Masters Quality Management -

Middlesex University, UK

Quantity Surveyor Diploma -

Mark Jensen