Mark Jones

• Prepared and delivered sales presentations.
• Oversaw and negotiated offers for real estate purchases on clients' behalf.
• Managed real estate transactions from initiation to closing.
• Showed residential properties and explained features, value and benefits of available homes.
• Maintained detailed records of all transactions and communications with clients.
• Managed sales pipeline by actively following up with prospects and hot leads.
• Provided exceptional customer service at every stage of the transaction.
• Attended networking events in order to build professional connections within the industry.
• Performed administrative tasks such as scheduling appointments and preparing reports as needed.
• Developed effective marketing strategies for new listings including brochures, flyers, open houses.
• Compared properties with similar, recently sold properties in neighboring areas to determine comparative market price.
• Advised clients on market conditions, pricing and legal requirements for property transactions.
• Advised sellers on making homes more appealing to buyers in competitive marketplace.
• Managed a high volume of client requests in an efficient manner while maintaining quality standards.
• Provided guidance throughout entire process from initial consultation to successful closing.

April 1993 Qualified as a Physical Education Officer within the Prison Service.

Set up and delivered:-

• Manual Handling and Lifting course
• CSLA Course
• Football Referee Course
• Basketball Leaders Course
• Basketball Apprentice Referee Course
• Basic BWLA Course

Delivered: - Badminton Leaders Course

• BWLA Leaders course
• Heartstart course
• Emergency 1stAid course
• 1st Aid at Work course
• NVQ level 1 & 2 Sport and Rec. course.

Daily supervision and organisation of the prison, participating in a variety of sports, fitness, and weight training programs.

• Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
• Conducted headcounts to ensure that all inmates were accounted for.
• Supervised inmates during day-to-day activities.
• Facilitated group therapy sessions with inmates in order to teach problem-solving skills.
• Inspected cells and conducted random searches of common areas.
• Oversaw public areas and grounds to verify cleanliness and inmate safety.
• Searched prisoners and vehicles and conducted searches of cells for contraband & dangerous items.
• Counseled inmates and responded to legitimate questions, concerns and requests.
• Supervised inmate work assignments in order to maintain order and discipline.
• Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
• Instructed inmates in work assignments and explained tasks.
• Reported any suspicious activity to supervisors or appropriate authorities promptly.
• Coordinated activities with inmates to stimulate learning and skill development for life after incarceration.
• Enforced resident behavior management protocols and drafted incident reports for infractions.
• Investigated reported violations of rules and regulations by interviewing inmates and gathering evidence.
• Conducted searches of inmates and visitors to prevent the smuggling of contraband.
• Prepared detailed reports documenting all aspects of each shift worked.
• Performed daily rounds of cells, dorms, yards, and other areas within the prison facility.
• Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
• Applied non-violent response tools and physical restraint during problematic situations.
• Implemented defensive tactics and physical restraints to maintain safety and security of facility.
• Participated in training sessions to stay current on best practices in corrections and emergency response.
• Inspected locks, window bars, doors, and security systems to support escape prevention.
• Organized educational programs aimed at helping inmates prepare for reintegration into society.
• Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
• Detected potential threats and quickly defused conflicts.