Summary
Overview
Work History
Education
Skills
Hobbies:
Timeline
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Mark Lindsay

Wellington,WGN

Summary

I am an excellent communicator, both written and verbal. I listen well to others and I am not afraid to ask for clarification, if I don't understand the question. I work effectively in a team environment and I have demonstrated teamwork while employed with Kilbirnie Sports. I enjoy a challenge and can adapt to changes. I am always excited and ready to give it my best. I am self-motivated and able to work autonomously using my own initiative. I am reliable and do not need constant supervision once I know the expectations. I am enthusiastic and always willing to learn and take direction from those more experienced than I.

Overview

27
27
years of professional experience

Work History

Sales Consultant

Kilbirnie Sports
10.2004 - Current
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Responded to telephone and in-person requests for information.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Trained new employees on store policies, procedures, and best practices for superior customer service.
  • Resolved customer complaints promptly, maintaining a positive brand image.
  • Enhanced customer loyalty by offering tailored solutions that met individual needs.
  • Boosted customer satisfaction by providing exceptional service and product knowledge.
  • Stayed up-to-date on industry trends to better educate customers on new products and offerings.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Trained and supervised new employees to use selling strategies and apply best practices.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Developed strong rapport with customers and created positive impression of business.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Process Worker

SGS Wool Testing
02.1999 - 10.2004
  • Maintained a clean and organized workspace, resulting in a safer environment for all employees.
  • Collaborated with team members to achieve daily production goals and consistently meet deadlines.
  • Maintained compliance with health, safety, and environment practices.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Inspected products and machines to maintain quality and efficiency.

Butcher Assistant

New World Miramar
02.1997 - 02.1999
  • Assisted in maintaining a clean and organized butcher shop, adhering to strict sanitation guidelines.
  • Demonstrated proficiency in using industry-specific tools such as knives, saws, and grinders for accurate cuts.
  • Packaged and weighed products for customers and supported individual product selection process.
  • Ground, cut and arranged various meat products for sale.
  • Collaborated with team members for smooth daily operations through effective communication and coordination.
  • Maintained high-quality standards by strictly adhering to food safety regulations during all stages of meat handling.
  • Supported head butcher with precise cutting, trimming, and deboning of various meats for optimal presentation.
  • Stocked, rotated and priced merchandise to meet store standards.
  • Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.

Education

Sixth & Fifth Form School Certificate -

Wellington College
Wellington, NZ
12.1996

Skills

  • Time Management
  • Product and service knowledge
  • Teamwork
  • Customer Satisfaction
  • Verbal Communication
  • Strong Work Ethic
  • Data Entry
  • Microsoft Excel
  • Microsoft Outlook
  • Product Knowledge
  • Documentation
  • Staff Training
  • Stock management
  • Active Listening
  • Customer Service

Hobbies:

When I'm not working, I'll be spending time with my Family and Friends. I enjoy reading, I always have a good book on the go. I also keep my myself Fit and Active, by going to the gym or taking the dog for a walk or run. By keep Fit it keeps me mentally and physically strong.

Timeline

Sales Consultant

Kilbirnie Sports
10.2004 - Current

Process Worker

SGS Wool Testing
02.1999 - 10.2004

Butcher Assistant

New World Miramar
02.1997 - 02.1999

Sixth & Fifth Form School Certificate -

Wellington College

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Mark Lindsay